Suttons Seeds complaint: packaging and information

Complaint from Roy B reported on 25 April 2022 about Suttons Seeds

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My complaint:

three grafted moneymaker tomato posti plug plants received today in poor conditiom. label tucked inside package out of sight says read info sections before opening !! . also says do not remove grafting clip . two out of three clips had already fallen off !!. plants were extremely dry and limp. watered immediately , waiting to see if recover when potted on

Suggested solution:

don't know

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