Seeds
Complaint from A Byrne on 04 September 2021 about Suttons Seeds.
I bought 2 packets of tithonia seeds one was a orange daisy the other was red, but both packets are orange I have tried twice but they still produce orange flowers. Read more
Suttons Seeds complaints
Suttons Seeds Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Suttons Seeds over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Suttons Seeds complaint process
Do you have a dispute or had a bad customer experience with Suttons Seeds? Submit your Suttons Seeds complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Suttons Seeds complaints chart
We have received 2 complaints about Suttons Seeds over the last 12 months. The graph below shows a monthly breakdown.
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Suttons Seeds complaint statistics
Curious about Suttons Seeds's track record in addressing complaints within the Garden and Flowers category? Dive into the all-time complaints data right here!
43
Total complaints
43
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
43 ratings
Suttons Seeds reviews: (43)
Authentic experiences shared by our community for your benefit.
Promised refund not processed
Complaint from AngryB on 27 August 2021 about Suttons Seeds.
In April 2021, I purchased from Suttons Seeds a pack of perennial plants that were due to be delivered within about 10 days. The promotion promised that they would be delivered either ready for planting out or could be grown... Read more
Ladybird poppies did not have black blotches
Complaint from D.outred@btinternet.com on 03 August 2021 about Suttons Seeds.
No black blotches on poppies. Looked like sickly field poppies Read more
Scrawny Hanging Baskets
Complaint from Trewan on 30 July 2021 about Suttons Seeds.
Received two hanging baskets after waiting for almost three weeks. The packaging was excellent but the hanging baskets were disgraceful...battered, extremely scrawny and some of the plants completely dead. I am too embarrassed to hang them! A... Read more
Non-flowering plants
Complaint from JERROMPUGH on 28 July 2021 about Suttons Seeds.
I planted a pack of Tropaeolum seeds in April, grew them in a cold frame and planted-out the seedlings in late May. There appears to be two different plants, both flourished well, but have produced absolutely no flowers. Read more
Non delivery of one of 3 items ordered
Complaint from joan_cox@ymail.com on 20 July 2021 about Suttons Seeds.
On May 28th I ordered 3 items namely Begonia Devils Delight -Trailing Lobelia and Petunias Frenzy mixed.I have received the first 2 items only. Despite numerous phone calls during which i was told there had been a crop failure... Read more
No seeds in the packet
Complaint from DIane Kettle on 14 July 2021 about Suttons Seeds.
I bought a packet of wallflower seeds Persian carpet mix sow by 72024. D57. 13 82 28 when I opened the two foil packets inside there were NO a seeds in either. Read more
No delivery
Complaint from Summer mip on 13 July 2021 about Suttons Seeds.
I made an order on the 19th of June, Order Number: SUT20539620 using PayPal. It has not arrived so I email Suttons last week expecting a response but nothing.I am clearly disappointed. Read more
Order not sent
Complaint from Mazza on 09 July 2021 about Suttons Seeds.
I placed an order on the 2nd June order number SUT20518912 and it still hasn’t arrived. I have sent three emails so far and had no reply and I think this is unacceptable. If you cannot fulfill my order... Read more
Bidens
Complaint from Jean Patrick on 30 June 2021 about Suttons Seeds.
Plants were dead on arrival,dispatched on the24th June,arrived 29th June Read more
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