Our sentiment meter has identified a 100% increase in complaints about Suffolk County Accessible Transportation over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Suffolk County Accessible Transportation's offerings.
Sentiment data last updated on April 26, 2024
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We have received 5 complaints about Suffolk County Accessible Transportation over the last 12 months. The graph below shows a monthly breakdown.
Curious about Suffolk County Accessible Transportation's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from ltctomp on 02 April 2024 about Suffolk County Accessible Transportation.
In a ride from Sunrise Assisted Living in Holbrook to Farmingville NY - my 86 year old mother’s wheelchair ( with her in it ) rolled back and titled and fell with my mother hitting her head on the... Read more
Complaint from Martialhearted17 on 08 December 2023 about Suffolk County Accessible Transportation.
For 2 days I have come to this but stop at 7:26am and the 4 has passed me without stopping on this Monday and this Tuesday. I have been trying to call to leave a complaint but nobody answers. This... Read more
Complaint from Horner on 30 July 2023 about Suffolk County Accessible Transportation.
Nasty black driver with multicolored sunglasses. Every Thursday he gives me a hard time about paying. I told him I pay 75 cents. He yelled at me and said what's the word, everybody's gotta... Read more
Complaint from elaine122 on 20 June 2023 about Suffolk County Accessible Transportation.
The driver discloses another patients drop off address to another passenger that's on the same bus then on Monday June 20 the bus driver number 20017 picks up the same passenger to discuss his manifest of passengers he's picking up... Read more
Complaint from Panera on 16 June 2023 about Suffolk County Accessible Transportation.
I think it was bus 1840. I have an employee that counts on the special needs bus to get home. I was put thru 5 different phone numbers to then be told that the paratransport buss driver tried calling my... Read more
Complaint from denisec on 14 November 2022 about Suffolk County Accessible Transportation.
My mother has a scheduled ride three days a week from Mt. Sinai to Port Jefferson Station. It's a 10 minute ride that should only take 10 minutes. My mother is on the bus for over an hour.... Read more
Complaint from Rizzbits on 07 November 2022 about Suffolk County Accessible Transportation.
For 2 hours in a row the S63 did not show up at the Patchogue courthouse. I missed a job interview because of this. Read more
Complaint from jayshoes5 on 16 March 2020 about Suffolk County Accessible Transportation.
They call and say the ride will be there in 10 minutes. So I’m waiting and no one comes then when I decide to call them wondering where they are, they say that I’m a no show, they won’t... Read more
Complaint from Tfox on 08 April 2019 about Suffolk County Accessible Transportation.
I make reservations for my husband to and from the dialysis clinic. I seen on my locator that he was at 7'11. I called the scat company whom told me to call dispatcher. I explained the situation that I... Read more
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