Sheraton Complaint Sentiment: Neutral

Our sentiment meter has detected that Sheraton complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sheraton, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

Sheraton complaint process

Do you have a dispute or had a bad customer experience with Sheraton? Submit your Sheraton complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sheraton.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sheraton complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sheraton?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sheraton complaints chart

We have received 4 complaints about Sheraton over the last 12 months. The graph below shows a monthly breakdown.

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Sheraton complaint statistics

Curious about Sheraton's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 17 ratings

Sheraton reviews: (17)

Authentic experiences shared by our community for your benefit.

pet not allowed

Complaint from angery on 01 September 2021 about Sheraton.

i book the trip a year ago two rooms one pet friendly and one regular the day before i was to leave they called me and said they no longer allow pets now family can,t go. they said they change... Read more

Comments: 0
Rating:

Happy Hour Service

Complaint from J.W. Park on 29 August 2021 about Sheraton.

Hello SirMadam, My name is J.W. Park and my Bonvoy is 735632374 and I have been staying Sheraton Incheon hotel for many years because was very comfortable to use executive lounge and nice staffs such as Sena-Kim, Ja-Kyung Kim, Ji-Eun Choi,... Read more

Comments: 0
Rating:

I was violated

Complaint from Jrockjosh on 13 July 2021 about Sheraton.

I was in my room 1614 just got out the shower on july 11,2021 standing naked about to put some deodorant on when my door opens up and four guy's came in. I was shocked i thought i was about... Read more

Comments: 0
Rating:

Privacy Violation

Complaint from becca01 on 08 July 2021 about Sheraton.

Good morning I was a temporary occupant on the following dates Nov 13-15 of 2020 as a 1 guest room at this listed location for the Iron Muscle Competition NPC, my complaint would have to be in concerns why my... Read more

Comments: 0
Rating:

Restrictive service

Complaint from brentwood on 02 May 2021 about Sheraton.

My wife and I traveled to Puerto Vallarta to get therapy at Dream Body Clinic. We stayed at the Sheraton Buganville in Puerto Vallarta. It was one of the only so called pet friendly hotels we found as we have... Read more

Comments: 0
Rating:

bad customer service and not enough hygiene

Complaint from Alex Gazarian on 17 July 2020 about Sheraton.

during this pandemic I've decided to take my kids for a fun day, we arrived to the hotel in the evening ,the receptionist was very rude his name was David ,Gave us very bad service and attitude, after... Read more

Comments: 0
Rating:

Billing

Complaint from Lynn225 on 07 July 2019 about Sheraton.

I would like to file a complaint from the hotel I stayed there July 2 and 3 2019 paid for my rooms and I was done two days later July 5,2019 there was an unauthorized charge to my card of... Read more

Comments: 0
Rating:

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