Sheraton Complaint Sentiment: Neutral

Our sentiment meter has detected that Sheraton complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sheraton, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Sheraton complaint process

Do you have a dispute or had a bad customer experience with Sheraton? Submit your Sheraton complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sheraton.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sheraton complaint letter — and send it to their corporate office on your behalf.

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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sheraton complaints chart

We have received 4 complaints about Sheraton over the last 12 months. The graph below shows a monthly breakdown.

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Sheraton complaint statistics

Curious about Sheraton's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

17
Total complaints
17
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 17 ratings

Sheraton reviews: (17)

Authentic experiences shared by our community for your benefit.

$165 we're stolen by a hotel employ3e

Complaint from Evans on 05 October 2023 about Sheraton.

It happened at the Sheraton Grand Los Angeles Hotel, on July 25, 2023.... Another guest damaged my phone, and since he's a chinese national, and had to leave the country quickly, he left $165 at the front desk for me....It's... Read more

Comments: 0
Rating:

The Sheraton hotel

Complaint from Olan on 13 July 2023 about Sheraton.

I met a guy on Adam4Adam an adult dating gay website we had agreed to meet up on the website not off the website Meetup at the Sheraton hotel I was to go because he couldn't do it he had... Read more

Comments: 0
Rating:

Got to pay for wifi? Really?

Complaint from Chino69 on 09 June 2023 about Sheraton.

Guys, first, I can go a cheap hotel and get free wifi. Secondly, I can walk in any coffee shop and get wifi free and easy Sheraton wants to charge you for wifi. Wifi is like electricity. Would you charge your... Read more

Comments: 0
Rating:

racism

Complaint from Yiqian zhang on 28 January 2023 about Sheraton.

First of all, my English is not good, I am Asian, when I checked into the room ten minutes later, someone came to my room and told me that I thought I was smoking, I am not even 21 years... Read more

Comments: 0
Rating:

Not up to standards

Complaint from Gina Riley on 03 November 2022 about Sheraton.

I ask for a low floor and I get room 341 roof view the lady checking me in should say it’s a roof view u ok with that? Get to room no hand towels no privacy door sign no... Read more

Comments: 0
Rating:

Injury

Complaint from Bribry on 16 March 2022 about Sheraton.

On 372022 I was injured going to the restroom in the hotel room.there is a door handle directly in front of the toilet that I hit my head on while squatting down. It left a severe gash above my eye... Read more

Comments: 0
Rating:

Racism

Complaint from Axaande on 27 December 2021 about Sheraton.

We were a group of travelers whose plane was delayed. We were given a hotel room and a €34 for food in the restaurant. When we went for dinner, we were told that we could not eat in the restaurant... Read more

Comments: 1
Rating:

Unauthorized Charges to Credit Card

Complaint from smjohn10 on 21 September 2021 about Sheraton.

Room were book for 070921 - 07122021- this room was book and pre paid paid for prior to arriving. Provided credit card for any damages to the room only, since the room was pre paid. the rep. stated the card... Read more

Comments: 0
Rating:

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