Sheraton complaint: Billing

Name: Billing
Item: Sheraton
Rating: 1
Author: Lynn225

Open 7 Jul 2019 912 views Hotels / Motels

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Filed 7 Jul 2019 by Lynn225

I would like to file a complaint from the hotel I stayed there July 2 and 3 2019 paid for my rooms and I was done two days later July 5,2019 there was an unauthorized charge to my card of $100 then they are unable to refund it back have to wait 3-5 business days but I’m from Louisiana came to Dallas for 4th of July what a horrible experience

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Case details

Status: Open
Company: Sheraton
Filed: 7 Jul 2019
Rating: 1/5
Desired resolution: I would have liked to have a refund back for the money but instead I’m stuck in Dallas for a few more days I think the company should have acknowledged the inconvenience they put me and my family through

Progress

Filed
Company notified
Company replied
Resolved

7 Jul 2019 Complaint filed and published
7 Jul 2019 Message from Bizzy: we notified Sheraton about this complaint.

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