My complaint:
i book the trip a year ago two rooms one pet friendly and one regular the day before i was to leave they called me and said they no longer allow pets now family can,t go. they said they change the rule after i booked the room but no one ever called and told me till yesterday i was to bethere sept.2 2021 now we took off work and wanted to have a nice holiday week now we are going to be sitting at home . thanks to who ever should of called us a year ago .
Suggested solution:
not sure how do you make something like this up?
