Our sentiment meter has detected that Sainsburys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sainsburys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 5 complaints about Sainsburys over the last 12 months. The graph below shows a monthly breakdown.
Curious about Sainsburys's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Sainsburys. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Sainsburys by calling 0845-459-0113. If you want to reach out to Sainsburys through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tiredoutgranny on 29 November 2022 about Sainsburys.
I am an elderly, long term Sainsbury customer. I am unwell and housebound and hard of hearing. I depend on my weekly delivery. Each week since October 18th I have been charged for an item which I did not order... Read more
Complaint from Pgomes on 08 November 2022 about Sainsburys.
I realised that I bought the wrong baby product as soon as I left the store, I walked to the customer service after 3min of the payment and they didn’t let me to exchange to the right product. They were... Read more
Complaint from Cat111 on 28 October 2022 about Sainsburys.
On 15 Sept Sainsburys cancelled my delivery as the van had broken down. They promised a refund in 3-5 working days. 31 days later and still not received it!!! I’ve rung the store several times and they have tried to chase... Read more
Complaint from JD2 on 16 October 2022 about Sainsburys.
A Sainsburys deliver driver pulled out on me and my 3 young children. We were driving onto a roundabout with priority. The young lad (about 20, with a beard) had his mobile phone to his ear and didn't even look... Read more
Complaint from Phil Sharples on 02 September 2022 about Sainsburys.
Visited my local sainsburys in Fallowfield Manchester yesterday 29th August early evening and after shopping found no checkouts manned..this is the second time in the last week this has happened, I complained to a member of staff on the self... Read more
Complaint from Derek27 on 31 August 2022 about Sainsburys.
I got a e gift card on 1782022 for £100 on 2282022 sainsburys told the £100 of my gift card they say in was spent in london. I was not in london the e gift card was sent to my... Read more
Complaint from janet hoodless on 22 August 2022 about Sainsburys.
hi my friend ,bought some jeans from your shop ..and got a size 42 tried on at home to big, and when he measured them they are actually 44 .. went back to get some smaller ones ... Read more
Complaint from Sparkles on 17 August 2022 about Sainsburys.
Orange lights have been installed at a high level in the car park out of the normal line of site for vehicles and pedestrians. What are they for and what use are they to anyone? Read more
Complaint from Teamweird on 26 June 2022 about Sainsburys.
I purchased some groceries through the online service for Tuesday 21st June for 12-1 pm and it turned up at 1210 so perfect timing and very friendly driver. All the food was fresh and in date so meal planned. The... Read more
Complaint from JohnA on 04 May 2022 about Sainsburys.
I would like to make a formal complaint about the closer of the the cafe at the Doncaster store we shop at, this venue was used by a lot of regular shoppers and could be described as a community facility.... Read more
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