Sainsburys Complaint Sentiment: Neutral

Our sentiment meter has detected that Sainsburys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sainsburys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Sainsburys complaint process

Do you have a dispute or had a bad customer experience with Sainsburys? Submit your Sainsburys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sainsburys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sainsburys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sainsburys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sainsburys complaints chart

We have received 5 complaints about Sainsburys over the last 12 months. The graph below shows a monthly breakdown.

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Sainsburys complaint statistics

Curious about Sainsburys's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 38 ratings

How to contact the customer service of Sainsburys?

Below, you will find the contact information for the complaint department of Sainsburys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0845-459-0113
Contact form:

You can contact the customer service of Sainsburys by calling 0845-459-0113. If you want to reach out to Sainsburys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sainsburys reviews: (38)

Authentic experiences shared by our community for your benefit.

Didn’t let a disabled person use toilet!!!

Complaint from Alishid on 15 June 2021 about Sainsburys.

I have entered the store along with my disabled autistic and epileptic son. I asked them to use the toilet that was usually for customers. Unfortunately, the lady at front, inhumanly did not let my son who is unable to... Read more

Comments: 0
Rating:

Poor store service

Complaint from Robwarne on 28 November 2020 about Sainsburys.

Hello, Just visited your store in thornhill. Your policy for shopping allows two people to shop in the store yet when i go to pay for my shopping at the self service till i can only have myself or whoever... Read more

Comments: 0
Rating:

false advertising

Complaint from an angry customer on 28 July 2020 about Sainsburys.

I was helping my mother, an OAP, to do her online shop and whilst buying some items, we noticed there were promotions available, so purchased these products, when we came to the end of the shop, we pressed on the... Read more

Comments: 0
Rating:

rotten beans

Complaint from MrsDi on 07 June 2020 about Sainsburys.

I bought 2 packges of red kidney beans, valid until Jan 2023. I opened the both packs and in the both the beans are rotten. I filmed everything, I can send the video. It is all rotten. Read more

Comments: 0
Rating:

Sainsbury’s failing to deliver what we ordered ,

Complaint from Lxhall on 03 June 2020 about Sainsburys.

Home delivery of groceries, half of items missing despite receiving an email earlier in the day ing that all items are in stock , also this is the second time this has happened in two weeks , despite my earlier... Read more

Comments: 0
Rating:

Risks to pregnant ladies

Complaint from Petrolheadcr250 on 14 February 2020 about Sainsburys.

While leaving sainsbury's super market in Pinhoe Exeter today around 15. 30 my wife was pushing her trolley out of the doors when the wheels on the trolley suddenly locked up forcing the handle bar of the trolley in to... Read more

Comments: 0
Rating:

Unavailable item

Complaint from Churchill on 07 February 2020 about Sainsburys.

I received a nectar coupon for points off clear fruit sweets. When I shopped at sainsburys baloo Bangor Co down on 6 Feb 2020 the sweets in question were out of stock. Read more

Comments: 0
Rating:

Out of date meat

Complaint from Joan on 27 December 2018 about Sainsburys.

I went shopping today to Salisbury Broadcut store bought two packets of corn beef both were dated the 18th of December I am disabled and have a friend to take shopping as I do not drive so could not... Read more

Comments: 0
Rating:

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