Sainsburys Complaint Sentiment: Neutral

Our sentiment meter has detected that Sainsburys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sainsburys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Sainsburys complaint process

Do you have a dispute or had a bad customer experience with Sainsburys? Submit your Sainsburys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sainsburys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sainsburys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sainsburys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sainsburys complaints chart

We have received 6 complaints about Sainsburys over the last 12 months. The graph below shows a monthly breakdown.

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Sainsburys complaint statistics

Curious about Sainsburys's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 38 ratings

How to contact the customer service of Sainsburys?

Below, you will find the contact information for the complaint department of Sainsburys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0845-459-0113
Contact form:

You can contact the customer service of Sainsburys by calling 0845-459-0113. If you want to reach out to Sainsburys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sainsburys reviews: (38)

Authentic experiences shared by our community for your benefit.

Shopping on the computer

Complaint from Mrs Marion Young on 07 September 2023 about Sainsburys.

I find the quality I am receiving is dreadful. Fruit and veg after two days off Potatoes sprouting fruit bad before you even have time to eat it. Flowers lasting two days . Then in the bin, they look nice when... Read more

Comments: 0
Rating:

Product quality

Complaint from charliela on 31 July 2023 about Sainsburys.

Hello there, Sorry to bother you but I have a couple of complaints. I purchased 2 o f each of the following products instore at burton on trent. I am housebound now and cannot get back to the store. First item was 2... Read more

Comments: 0
Rating:

Fridges exceptionally cold

Complaint from Mary MoneySaver on 27 July 2023 about Sainsburys.

When I entered the Sainsbury's Westminster Queensway North Local store on 27th July 2023, and as I went past the fridges, the fridges were exceptionally cold. Something has happened to the fridges; they were so very cold. I have never... Read more

Comments: 0
Rating:

spillage

Complaint from sara291 on 19 May 2023 about Sainsburys.

I collected a click and collect from my local Sainsburys on Tuesday. the bottle of bleach had spilt out on to several products which included fruit meat potato's and a few other bits. obviously due to contamination I had to... Read more

Comments: 0
Rating:

Bullying

Complaint from JohnathanHughes1974 on 13 May 2023 about Sainsburys.

I wish to make a complaint about the store manager shahin Iman at wandsworth sainsbury's bellvue road. Just tuesday gone it was about 9pm and i heard and witnessed him being verbally abusive towards one of the colleagues. Which i... Read more

Comments: 0
Rating:

pigeon in the bakery depatment

Complaint from camdenboys on 02 April 2023 about Sainsburys.

A pigeon was on the shelf of the bakery counter, then eating the crumbs of the floor. This isnt the first time. when i complained no one gave a dam Read more

Comments: 0
Rating:

Staff member

Complaint from Zzzzzzzzzzzzzzzzzzzz on 02 March 2023 about Sainsburys.

Hi, I’m sorry to have to complain about a member of staff in your Upper Norwood branch this evening. Etsa accused me of stealing, I was mortified, I explained I made a genuine error. I explained I was hardly likely... Read more

Comments: 0
Rating:

Unable to log in to their webpage for 2 months now

Complaint from Stilleats on 03 December 2022 about Sainsburys.

I've been using SAINSBURYS webpage to order groceries for many years. When I tried to do my October shop, after Logging in they presented a further Secure level. They said that they had sent an email 6-figure code to my... Read more

Comments: 0
Rating:

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