Sainsbury’s complaint: spillage

Name: spillage
Item: Sainsbury’s
Rating: 1
Author: sara

Open 19 May 2023 145 views Supermarkets / Grocery Stores

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Filed 19 May 2023 by sara

I collected a click and collect from my local Sainsburys on Tuesday. the bottle of bleach had spilt out on to several products which included fruit meat potato’s and a few other bits. obviously due to contamination I had to put these items straight in the bin.

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Case details

Status: Open
Company: Sainsbury’s
Filed: 19 May 2023
Rating: 1/5
Desired resolution: I would be looking to recover the cost of my shopping , unfortunately I do not have the luxury of just being able to go out to replace them.
Problem: Bleach leaked onto groceries in order
About: click and collect groceries

Progress

Filed
Company notified
Company replied
Resolved

19 May 2023 Complaint filed and published
19 May 2023 Message from Bizzy: we notified Sainsbury’s about this complaint.

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