Sainsburys complaint: Faulty goods

Complaint from Michael Osborne reported on 19 February 2022 about Sainsburys

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My complaint:

I bought a bottle of the cranbourne poacher beer and when i tried to open it, the glass around the cap broke so it is no longer drinkable. I used the bottle opener i always use and it has never caused this. I then opened a bottle of fullers london pride and it worked fine.

Suggested solution:

Replacement bottle of beer.

Sainsburys complaint Faulty goods
Sainsburys complaint Faulty goods
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