Sainsbury’s complaint: Baby product to the returned

Name: Baby product to the returned
Item: Sainsbury’s
Rating: 1
Author: Patricia

Open 8 Nov 2022 98 views Supermarkets / Grocery Stores

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Filed 8 Nov 2022 by Patricia

I realised that I bought the wrong baby product as soon as I left the store, I walked to the customer service after 3min of the payment and they didn’t let me to exchange to the right product. They were very rude and unhelpful

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Case details

Status: Open
Company: Sainsbury’s
Filed: 8 Nov 2022
Rating: 1/5
Desired resolution: I wanted to exchange the product, but now I need the refund
Problem: Exchange refused minutes after purchase
About: baby product

Progress

Filed
Company notified
Company replied
Resolved

8 Nov 2022 Complaint filed and published
8 Nov 2022 Message from Bizzy: we notified Sainsbury’s about this complaint.

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