PNC Bank Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about PNC Bank over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering PNC Bank's offerings.

Sentiment data last updated on April 27, 2024

PNC Bank complaint process

Do you have a dispute or had a bad customer experience with PNC Bank? Submit your PNC Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PNC Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional PNC Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about PNC Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

PNC Bank complaints chart

We have received 20 complaints about PNC Bank over the last 12 months. The graph below shows a monthly breakdown.

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PNC Bank complaint statistics

Curious about PNC Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

78
Total complaints
78
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 78 ratings

How to contact the customer service of PNC Bank?

Below, you will find the contact information for the complaint department of PNC Bank. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1 (888) 762-2265
Contact form:

You can contact the customer service of PNC Bank by calling 1 (888) 762-2265. If you want to reach out to PNC Bank through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

PNC Bank reviews: (78)

Authentic experiences shared by our community for your benefit.

Veterans assistance check

Complaint from Nialekara on 10 February 2022 about PNC Bank.

Went in with veterans assistance check written on PNC issued from the state of PA. Told might be a fee because had no account with them. Would not know if fee until put through reader. Once put through reader told... Read more

Comments: 0
Rating:

identity theft

Complaint from Ttwyman on 27 January 2022 about PNC Bank.

My accounts including my children's accounts were closed due to fraud. Apparently PNC thinks that my son has been to Georgia and committed fraud. My son has never been to Georgia. I have had no access to money that was... Read more

Comments: 0
Rating:

clossing the wrong checking acct

Complaint from LAPINA05 on 23 January 2022 about PNC Bank.

I went to the bank to close 1 of my checking accounts i give the id and bank card to the person that 'help'' and ask me if tha card was attached to the one I need to close... Read more

Comments: 0
Rating:

Nothing but problems, PNC Sucks!

Complaint from beau on 17 January 2022 about PNC Bank.

Since they bought out Compass bank a few months ago i have have nothing but problems with them. Today my debit card status is all of a sudden deactivated after using it for 3 months. I had just used my... Read more

Comments: 1
Rating:

personnel complaint

Complaint from joshua2126 on 08 January 2022 about PNC Bank.

On January 7 2022 i went into my local bank to withdraw from my checking account. I was grilled by an employee why i was taking the money out also where the money came from. I was very confused and... Read more

Comments: 0
Rating:

Treated like a criminal

Complaint from Bevcoleman11 on 28 December 2021 about PNC Bank.

On Monday December 27, 2021, at 3:00pm. I went into your bank located at 6400 West Saginaw Highway in Lansing, MI. I have been banking with you all for 30 years and have never been treated so badly never ever... Read more

Comments: 0
Rating:

Poor Service- both in bank and on-line

Complaint from CarolChen0818 on 21 December 2021 about PNC Bank.

I wanted to withdraw $50 dollar bills to give as gifts. I could not do this at the ATM machine. I went into the bank. There was one customer being waited on by a teller. I was the only other... Read more

Comments: 0
Rating:

Loyalty Does Not Matter

Complaint from PNC NEVER on 20 December 2021 about PNC Bank.

I notified PNC Bank one week after my brother (their loan client) passed, delivered a Death Certificate to a local branch and requested PNC Bank pick up his car (their COLLATERAL) and THREE MONTHS later, 12 calls his vehicle sits... Read more

Comments: 0
Rating:

No honor

Complaint from FrustratedinTucson on 15 December 2021 about PNC Bank.

I signed up for a business credit card with the understanding that if I spent 3000$ in three months I would get a $500 dollar credit. As I was spending, my credit card got declined for a number of... Read more

Comments: 0
Rating:

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