Filed 28 Dec 2021 by BEVERLY
On Monday December 27, 2021, at 3:00pm. I went into your bank located at 6400 West Saginaw Highway in Lansing, MI. I have been banking with you all for 30 years and have never been treated so badly never ever anywhere. One of your workers that assist clients with appointments was the most rude and disrespectful person I have seen in any workplace. First, she never spoke to me just stared and stood there as if I was a criminal. Then proceeded to ask another client if they needed help. She continued to stand there as if I was there to rob the place. As I look at her, she steps a few steps away and when I started my transaction she just stands there while her appointment person is sitting there in the chair waiting on her. As I begin to leave then she tells the consumer to come on it. I have never felt so disrespected. Not only do I bank with you all, but I have also used different accounts with PNC. If this is the way you all are letting your worker treat us who actually pay their salary, then we are out.
Report
Discussion
0 comments
No comments yet. Been through something similar with PNC Bank? Start the discussion above.
More PNC Bank complaints
View all 78Stop Payment Failure
At 4pm on Monday, July 10, 2023 I entered the PNC branch with my daughter who would not take me…
personnel complaint
On January 7 2022 i went into my local bank to withdraw from my checking account. I was grilled by…
Poor Service- both in bank and on-line
I wanted to withdraw $50 dollar bills to give as gifts. I could not do this at the ATM machine.…