PNC Bank Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about PNC Bank over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering PNC Bank's offerings.

Sentiment data last updated on April 19, 2024

PNC Bank complaint process

Do you have a dispute or had a bad customer experience with PNC Bank? Submit your PNC Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of PNC Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional PNC Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about PNC Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

PNC Bank complaints chart

We have received 20 complaints about PNC Bank over the last 12 months. The graph below shows a monthly breakdown.

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PNC Bank complaint statistics

Curious about PNC Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

78
Total complaints
78
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 78 ratings

How to contact the customer service of PNC Bank?

Below, you will find the contact information for the complaint department of PNC Bank. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1 (888) 762-2265
Contact form:

You can contact the customer service of PNC Bank by calling 1 (888) 762-2265. If you want to reach out to PNC Bank through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

PNC Bank reviews: (78)

Authentic experiences shared by our community for your benefit.

Excessive fees

Complaint from arqfrat1 on 28 December 2022 about PNC Bank.

BOT responses. I know these Chats are recorded. For the record ... I was the victim of Identity theft ... it took 12 hour with a Branch Manager, approximately 1 12 on a phone call and approximately 1 12 on... Read more

Comments: 0
Rating:

Extended hold

Complaint from Harriskaysharon on 22 December 2022 about PNC Bank.

I deposited $12k and when opening account told banker I would be purchasing furniture etc for a new residence. Did purchase numerous items without a problem on 12062022 withdrew $1700 and balance left was $160.22 and a hold has... Read more

Comments: 0
Rating:

Closed accounts without any reason

Complaint from Semi on 12 December 2022 about PNC Bank.

So my complaint is last month someone called me from the outreach team saying my name is Angela no last name to mention she’s like I want to inquire some transactions on ur account can u give me ur account... Read more

Comments: 0
Rating:

Lack of service

Complaint from I hate being treated like a number on 26 November 2022 about PNC Bank.

My wife was killed in an accident, I removed her name from the bank accounts, but I noticed my bill pay checks were going out with my Wife's name only. I went to the bank, and they said they would... Read more

Comments: 0
Rating:

Auto loan denial

Complaint from Ant1428 on 13 November 2022 about PNC Bank.

On 11-11-2022 I applied for a auto loan at dealership chrysler,jeep,dodge gmc brooksville.i was denied due to factors on my credit which are not decision making factors.per law 12 cfr part 1002b equal credit opportunity act which states it protects... Read more

Comments: 0
Rating:

PNC Took My Money

Complaint from tmilligan on 08 November 2022 about PNC Bank.

Good morning, My name is Taylor Milligan, and while I was on the phone with customer service yesterday, I filed a complaint to the PNC Bank. I am emailing to complain about PNC as a company. I have been contacted by... Read more

Comments: 0
Rating:

Rude attitude and unprofessional behavior

Complaint from Terry142 on 16 October 2022 about PNC Bank.

Bank mang very rude and dismissive. 10422 aprrox. 3:30pm I entered hueytown branch of PNC. I spoke to the Bank Mang because the were no other Mangs around at the time.I informed him that i had a international money transfer... Read more

Comments: 0
Rating:

Collection Payment Account

Complaint from Ronald1520 on 16 October 2022 about PNC Bank.

I have made numerous attempts to get information on where and how to send my payments that were in collections at another agency that as of September 29th, no longer has my account. Supposedly my account is now at PNC... Read more

Comments: 0
Rating:

over draft

Complaint from adrian g on 28 September 2022 about PNC Bank.

914.2022 had deposited an on 9152022 has a deposit of 700 dollars and I transferred to another account outside onc. The 700 I believed to be a clothing check from va, I could not access my account for 3 days,... Read more

Comments: 0
Rating:

Bank Fraud; ACH withdrawal from accounts

Complaint from khufuson on 26 September 2022 about PNC Bank.

Hi, Please find the documents in the attachment relating to this specific matter with PNC Bank. The attachments are statements from my checking and savings. To be clear again. I have never used this account; which means I have never wrote... Read more

Comments: 0
Rating:

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