While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Pick n Pay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Pick n Pay? Submit your Pick n Pay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Pick n Pay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Pick n Pay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 28 complaints about Pick n Pay over the last 12 months. The graph below shows a monthly breakdown.
Curious about Pick n Pay's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Pick n Pay. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Pick n Pay by calling 0860-303030. If you want to reach out to Pick n Pay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Fahmida on 09 September 2022 about Pick n Pay.
I purchased a quarter chicken and chips parcel. This was vacuum sealed and paid for. When I arrived home there was only one piece of chicken and not a quarter. Too far to drive back to store and very big... Read more
Complaint from Mcduck on 01 July 2022 about Pick n Pay.
I went to pick n pay lifestyle to withdraw money sent to me from a tymebank account. The message states to withdraw the money at pick n pay or boxer. Who ever is presented with this sms message on my... Read more
Complaint from Farhana Mangrey on 25 June 2022 about Pick n Pay.
My son was accused of stealing because he told the cashier that he had a heater on the floor and one is in hands. The cashier rang up one, he didn't see that because he paid with his watch. He... Read more
Complaint from khumo22 on 22 June 2022 about Pick n Pay.
Asked the cashier if she can give me a cash back, she did not respond. asked the question again she said there's no need for me to repeat she heard me, she was just thinking about the answer. Cashier name Ncamisile Read more
Complaint from lnyathi on 21 June 2022 about Pick n Pay.
I purchased the following on 15th Halaal burgers @ R44.16, 3piece Chicken schnitzel @ R21,00, Tenderised steak @ R 61.99, Escort ham @ R18.99. The hamburgers, chicken schnitzel and steak after being prepared, was spoiled. Taste was off and huge... Read more
Complaint from S. Harding on 30 May 2022 about Pick n Pay.
Is it possible that this country does not have any girls between the age of 8 - 9? There is no clothing available for that age group in your stores. Is there an obvious reason for that? Read more
Complaint from Vusumuzi.dlamini@pprotect.org on 10 April 2022 about Pick n Pay.
On 29 January 2022 at 10:31, i went to Pick n Pay at Alberton Lemon Tree Mall. I paid my Vumatel Wi-Fi Account using Easy Pay Number: 921370000004247100. I paid an amount of R800 to the cashier later known to... Read more
Complaint from Annelize on 10 February 2022 about Pick n Pay.
Its the 2nd time in the last 3 weeks that I bought milk -1L and Grabouw wors from your store and the milk was sour the next morning - the milk I purchased yesterday was dated 1422022, the wors was... Read more
Complaint from GabiMA on 21 January 2022 about Pick n Pay.
Good day I would like to suggest that you add more cashiers especially in the mornings, midday(lunch time) and afternoon(pick hours) that will be much appreciated. We end up leaving grocery and the shop because some of cashiers they don't... Read more
Complaint from neville on 12 January 2022 about Pick n Pay.
Via that useless web site for online ordering, i ordered 30 tins of no name CAT TUNA 170g and i clicked DO NOT SUBSTITUTE. I got a call saying there was a problem withthe invoicing but it would be delivered... Read more
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