Pick n Pay Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Pick n Pay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 1, 2024

Pick n Pay complaint process

Do you have a dispute or had a bad customer experience with Pick n Pay? Submit your Pick n Pay complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Pick n Pay.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Pick n Pay complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Pick n Pay?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Pick n Pay complaints chart

We have received 28 complaints about Pick n Pay over the last 12 months. The graph below shows a monthly breakdown.

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Pick n Pay complaint statistics

Curious about Pick n Pay's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

52
Total complaints
52
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 52 ratings

How to contact the customer service of Pick n Pay?

Below, you will find the contact information for the complaint department of Pick n Pay. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0860-303030
Contact form:

You can contact the customer service of Pick n Pay by calling 0860-303030. If you want to reach out to Pick n Pay through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Pick n Pay reviews: (52)

Authentic experiences shared by our community for your benefit.

BAD SERVICE

Complaint from FRIKKIE on 16 November 2021 about Pick n Pay.

NOBODY AT COUTER TO HELP WHEN WENT TO PAY GUY SNAP AT MY SON WHEN HE WHENT TO CALL HIM OFFLINE SO I DID NOT GET MY POINTS OR DISCOUNTS HE DID EVEN TELL ME THAT THEY ARE OFFLINE I... Read more

Comments: 0
Rating:

Pathetic service

Complaint from pick n pay Braamfontein on 04 October 2021 about Pick n Pay.

Yesterday i bought Mageu at pick n pay Braamfontein store, only to find out that the product was expired, i went to the store and compliant to the store manager(Mpho) that they need to timeously check their merchandise she responded... Read more

Comments: 0
Rating:

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