While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Pick n Pay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Pick n Pay? Submit your Pick n Pay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Pick n Pay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Pick n Pay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 28 complaints about Pick n Pay over the last 12 months. The graph below shows a monthly breakdown.
Curious about Pick n Pay's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Pick n Pay. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Pick n Pay by calling 0860-303030. If you want to reach out to Pick n Pay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Eccameron on 09 October 2023 about Pick n Pay.
Sleg company pick n pay Monte Vista they allow sexual affairs had a woman named Stephanie Oosthuizen supervisor who had sexual affairs with a African receiving manager for months this sleg bad company does nothing they allow such things at... Read more
Complaint from SlaineMcRoth on 03 October 2023 about Pick n Pay.
I bought a SK movie ticket with Smart Shopper points at the stores SS kiosk,but never received the ticket voucher code.I called Customer Care after after I had gone to the store customer care desk to try and resolve it..After... Read more
Complaint from Landa on 30 September 2023 about Pick n Pay.
I am totally dissatisfied with this app it's totally trash, every time i place an order my order gets delivered hours later, now their customer line is ringing non stop they not picking up calls i honestly don't know the... Read more
Complaint from Bridgittr on 29 September 2023 about Pick n Pay.
On today 29 september 2023 after 14h00 i went into the store to buy cigarettes,and a cash back,when i was at the cigarette counter the lady told me she doesnt have any money in her till,so i asked for the... Read more
Complaint from Cheryl fredericks on 28 September 2023 about Pick n Pay.
The ice cream I bought which I always buy by them was old.. Im very disappointed... My stomach was working because of it and I bought it the 12 September by them.... How can this happen... It was a 5L... Read more
Complaint from Muffet on 12 September 2023 about Pick n Pay.
I placed an order for over R1700 with ASAP, and included in my order, Hellmans mayonnaise, which I have been battling to find for months. I still had another brand of mayonnaise at home, and kept the Hellmans sealed until... Read more
Complaint from TMaila on 04 September 2023 about Pick n Pay.
The Store Manager said I'm unprofessional and I'm only restricted to a certain type of clothing. He further added that I can not be a man who wears skirts which I found to be very demining to my sexuality Read more
Complaint from Michael H on 29 August 2023 about Pick n Pay.
I would like to express my disappointment in that the subject wors falls apart and the casing breaks easily even by the slightest touch of a fork whilst turning over in the frying pan. It seems like the sausage casing... Read more
Complaint from Tebogo Matlala on 29 August 2023 about Pick n Pay.
I bought Russell Hobbs Iron from pick n pay Green stone, I used it for a month and it went faulty. Took it back and I was told that they need to take back to their supply. They said this... Read more
Complaint from Cedric YADE on 23 August 2023 about Pick n Pay.
The 2023/07/05 I went to Pick N Pay situated in Maitland ( Cape Town) with my backpack containing : 1- My ID Book 2- Kids' birth certificates 3- MacBook Air 4- Power bank 5- Router 6- House keys 7- Phone and Laptop chargers 8- Passport Once... Read more
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