Pick n Pay complaint: Theft

The 2023/07/05 I went to Pick N Pay situated in Maitland ( Cape Town) with my backpack containing :
1- My ID Book
2- Kids’ birth certificates
3- MacBook Air
4- Power bank
5- Router
6- House keys
7- Phone and Laptop chargers
8- Passport

Once I entered the shop as it is required all backpacks should be left with the security guard which was done, less than 10 min later as I came to collect my bag from the security guard to find out my bag was missing, no manager on the site I came back the following day which I did after I reported the incident at Maitland Police station. Even though I have been in contact with the manager who has ed that my belongings got stolen in their shop Till today no compensation more contact has been made with me as I am always told that the owner of the shop hasn’t given any feedback, today I am with no papers I had reapplied and can’t work as I am a tour guide and traveling is what I do.