While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Pick n Pay over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Pick n Pay? Submit your Pick n Pay complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Pick n Pay.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Pick n Pay complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 28 complaints about Pick n Pay over the last 12 months. The graph below shows a monthly breakdown.
Curious about Pick n Pay's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Pick n Pay. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Pick n Pay by calling 0860-303030. If you want to reach out to Pick n Pay through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from LastStraw on 21 March 2023 about Pick n Pay.
Purchased groceries on 26 February 2023. Some items were out of stock and I have requested a refund. To date, still no refund, just excuses. Seems to be happening to quite a few customers. Read more
Complaint from Vidonia on 17 March 2023 about Pick n Pay.
Staff at pick and pay Goodwood very rude and have no manner to speak to client. Read more
Complaint from Sam 04 on 16 February 2023 about Pick n Pay.
Purchased an item , was billed for it but it was not delivered. This is regarded as stealing from consumers. The next day I purchased an item which was expired. This is health concern and should be reported... Read more
Complaint from AIM 60 INCH on 01 February 2023 about Pick n Pay.
Purchased a 60 Inch AIM TV. The screen cracked no-one can sell me a replacement but they Manufactured the product. Dont want to assist with a Demo product Will never buy again an AIM rather foreign product! JVC or Russel Hobbs Read more
Complaint from Achmat Tassiem on 30 January 2023 about Pick n Pay.
Thank you for your recent reply to my complaint with regard to my faulty cell phone .The favts are; Approximately three weeks ago I handed in my cell phone which was purchased from the PnP store at Table View and which... Read more
Complaint from LeratoVM on 05 January 2023 about Pick n Pay.
I ordered blenders, i was advised they out of stock... money paid into my wallet. When i have to get the refund back into my account it is a struggle, i have following up since second week December.... I call... Read more
Complaint from Tiras on 30 November 2022 about Pick n Pay.
i purchased a 1L pick n pay brand dry lemon drink and it tastes like medication Read more
Complaint from Amelia - voucher card no 6000011476318856 on 27 November 2022 about Pick n Pay.
Have to wait a week for groceries to be delivered! Read more
Complaint from bahieya on 24 November 2022 about Pick n Pay.
On the 17th of November 2022 i went to Pick And Pay to redeem a voucher i got from my Employer and i wanted to use my smart shopper points. I do not know what happened, but the sale was voided... Read more
Complaint from gabrie on 10 November 2022 about Pick n Pay.
Good day. This morning I went to Pick 'n Pay as mentioned above I saw tins of Tuna stacked in a wire basked and advertised as 4 for R55.00 (see photo attached) with no indication that the price was only applicable... Read more
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