Pick n Pay complaint: Refund

Name: Refund
Item: Pick n Pay
Rating: 1
Author: Lerato

Open 5 Jan 2023 97 views Supermarkets / Grocery Stores

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Filed 5 Jan 2023 by Lerato

I ordered blenders, i was advised they out of stock… money paid into my wallet. When i have to get the refund back into my account it is a struggle, i have following up since second week December….

I call everyday and apeak to many different people without any assistance.

I am really tired. Dont know where to report this matter

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Case details

Status: Open
Company: Pick n Pay
Filed: 5 Jan 2023
Rating: 1/5
Desired resolution: I want my refund immediately and an apology from them
Problem: Refund for out-of-stock order not paid out
About: blenders

Progress

Filed
Company notified
Company replied
Resolved

5 Jan 2023 Complaint filed and published
5 Jan 2023 Message from Bizzy: we notified Pick n Pay about this complaint.

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