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Pick n Pay complaint: smart shopper points

Open 128 views Supermarkets / Grocery Stores

Filed 24 Nov 2022 by Bahieya

On the 17th of November 2022 i went to Pick And Pay to redeem a voucher i got from my Employer and i wanted to use my smart shopper points.

I do not know what happened, but the sale was voided and i was told to come back later. When i returned a few hours later my points were removed from my card. I have been back at the shop numerous times and still don’t have my points. I am very disappointed as nobody seemed to be able to assist and now i have lost money.

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