Pick n Pay complaint: DID NOT RECEIVE PRODUCT PAID FOR

Name: DID NOT RECEIVE PRODUCT PAID FOR
Item: Pick n Pay
Rating: 3
Author: Fahmida

Open 9 Sep 2022 135 views Supermarkets / Grocery Stores

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Filed 9 Sep 2022 by Fahmida

I purchased a quarter chicken and chips parcel. This was vacuum sealed and paid for. When I arrived home there was only one piece of chicken and not a quarter. Too far to drive back to store and very big inconvenience to have to return to store to correct. Petrol is expensive and my time is precious.

Pick n Pay complaint: DID NOT RECEIVE PRODUCT PAID FOR — Photo Fahmida uploaded with this complaint

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Case details

Status: Open
Company: Pick n Pay
Filed: 9 Sep 2022
Rating: 3/5
Desired resolution: I would be satisfied with a Pick n Pay voucher to use on any product at any pick n pay store. Please bear in mind that my nearest pick n pay is quite a distance from my home and petrol is very expensive these days so please make the voucher worth the trip to the store. Thank You.
Problem: One piece instead of quarter chicken
About: chicken and chips pack

Progress

Filed
Company notified
Company replied
Resolved

9 Sep 2022 Complaint filed and published
9 Sep 2022 Message from Bizzy: we notified Pick n Pay about this complaint.

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