Our sentiment meter has detected that Philip Morris complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Philip Morris, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 28, 2024
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We have received 5 complaints about Philip Morris over the last 12 months. The graph below shows a monthly breakdown.
Curious about Philip Morris's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Melissajane on 23 June 2020 about Philip Morris.
Previously have purchased cigarettes bond street blue 20s fresh burst a couple of time and they have been faulty can smoke them because it’s leaking from the start of the filter when the white paper separates from the other white... Read more
Complaint from Grandma510 on 13 June 2020 about Philip Morris.
I bought 3 cartons of Marlboro. Hard time keeping them lit. I know that they burn out at 2 different time as a safely feature. How this happening that I had to light it every time I smoked. I found... Read more
Complaint from Jane complain on 28 May 2020 about Philip Morris.
In the past few month it seems like I am only smoking fire retardant! It taste horrible and I feel like there is way to much . I have to hot box it to keep it lit or re light... Read more
Complaint from Rbcc_unhappy on 29 March 2020 about Philip Morris.
Started buying as cheaper then brand I was buying, but tobacco is always loose but worse was this packet just purchased and many didn’t even have the butts wrapped properly and not a joy to smoke think at over $30... Read more
Complaint from myasnanna2 on 22 March 2020 about Philip Morris.
I have bought 4 cartons of cigarettes within the past 2 months, not all from the same store either. Out of 4, 3 or those have been stale and nasty with broken cigarettes throughout the packs. Read more
Complaint from Madz2 on 01 March 2020 about Philip Morris.
I brought a 25 gram pouch of Bond street Red as I thought you know cigarette prices are getting higher and i thought I’ll buy a pouch from my local supermarket. Me been the curious person I am decided to... Read more
Complaint from Simdazza on 29 December 2019 about Philip Morris.
I had purchase a packet of Peter Jackson gold 40's last year and have now found how to file my complaint! I opened the packet freshly and found 2 cigarettes stuck together and took a considerable amount of pressure to... Read more
Complaint from Daniel on 27 November 2019 about Philip Morris.
I pulled out a fresh cigarette from a packet of bond street red 30s an the tip was ripped. It's clear it was from packing as the rip is running the way it would be packed Read more
Complaint from Harper1937 on 09 April 2019 about Philip Morris.
We bought 400 Marlboro gold at the airport in Barbados and every cigarette burnt quickly to the middle and then a big lump dropped off , which meant you had to relight it. The Flavour was not that of the... Read more
Complaint from ktsingleton885 on 09 April 2019 about Philip Morris.
I recently bought 2 packets of Bond Street cigarettes from my local supermarket. I usually buy another brand but decided to try them as they were slightly cheaper. Although there was the added bonus of being able to break the... Read more
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