Philip Morris complaint: Defective cigarettes.

Name: Defective cigarettes.
Item: Philip Morris
Rating: 1
Author: Grandma510

Open 13 Jun 2020 455 views Tobacco / 420

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Filed 13 Jun 2020 by Grandma510

I bought 3 cartons of Marlboro. Hard time keeping them lit. I know that they burn out at 2 different time as a safely feature. How this happening that I had to light it every time I smoked. I found weird products other than a lot of tobacco. They contained chip of

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Case details

Status: Open
Company: Philip Morris
Filed: 13 Jun 2020
Rating: 1/5
Desired resolution: 1. Inconsistency with cigarettes ingredients. Trash.little pieces of wood contained inside. 2. Hard time keeping lit. 3.less denser than others via purchased over 35 years 4.poor quality more than less purchased more than in a ever purchase in my history 5.they burn faster. Not enjoyable 6. Some had little to tobacco missing especially in my 100's. 7. Over all I feel helpless voiceless and tricked 8. I tried Special Select and Special Blend cigs and did not like the taste any flavor or upset my gastro system. 9. Cheaper isn't better. 10. I'm always disappointed and anxious when going out to buy a carton for my husband.
Problem: Cigarettes hard to keep lit, contain wood pieces
About: cigarettes

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Filed
Company notified
Company replied
Resolved

13 Jun 2020 Complaint filed and published
13 Jun 2020 Message from Bizzy: we notified Philip Morris about this complaint.

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