Black chunks of tar.
Complaint from Sammie88 on 01 August 2021 about Philip Morris.
I found big chunks of black tar all through my pouch of tobacco. There was more chunks of black tar then tobacco. Read more
Philip Morris complaints
Philip Morris Complaint Sentiment: Neutral
Our sentiment meter has detected that Philip Morris complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Philip Morris, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Philip Morris complaint process
Do you have a dispute or had a bad customer experience with Philip Morris? Submit your Philip Morris complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Philip Morris complaints chart
We have received 5 complaints about Philip Morris over the last 12 months. The graph below shows a monthly breakdown.
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Philip Morris complaint statistics
Curious about Philip Morris's track record in addressing complaints within the Tobacco / 420 category? Dive into the all-time complaints data right here!
50
Total complaints
50
Open Complaints
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Complaints pending
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Complaints resolved
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50 ratings
Philip Morris reviews: (50)
Authentic experiences shared by our community for your benefit.
Soft packs
Complaint from 11994 on 16 July 2021 about Philip Morris.
Why is it that nobody in our are can get soft packs of Marlboro reds Read more
Cigarettes
Complaint from npdblues@aol.com on 07 June 2021 about Philip Morris.
Today, 6621, I bought 2 packs of Virginia Slims 120 Menthols at Circle K on US 68 in Jessamine County, KY (Bellerive Drive). I came home, saw the cover for “Unique Monogram” at “VIRGINIASLIMS.COM”. When I read the promo... Read more
Big chunks in the cigarettes that break the cigarettes andnot letting you smoke it
Complaint from Assaad on 25 April 2021 about Philip Morris.
Recently found chunks of tobacco pieces in the cigarettes in the last carton of philip morris special that mak you unable to smoke the cigarette so youlite another one I smoke the philipp morris special since long time and was... Read more
Marlboro Gold Select
Complaint from Ksemachko@gmail.com on 13 April 2021 about Philip Morris.
Marlboro Gold Select cigarettes cause abnormal lung congestion which produces a thick green mucus and it causes problems with the sinuses as well. I have never had a problem with Phillip Morris cigarettes until now. I get woken up with... Read more
Poor merchandise
Complaint from Stephen Lewis on 05 February 2021 about Philip Morris.
Buying cartons of cigarettes that are damaged when taken out of the packet. Read more
QC
Complaint from Gary Elkins on 24 December 2020 about Philip Morris.
The in the last four packs of Marlboro cigarettes special select, at least one cigarette has a filter that just falls off. I still smoke for cigarette without the filter, but I did a thought it was something that you... Read more
Bad box of Peter Jackson Blue-40's
Complaint from Msa04 on 05 November 2020 about Philip Morris.
04-11-2020 l bought the product at Woolworths Currambine-they were terrible compared to all the packs l have bought-with no flavour or taste. Read more
Black Tar in rolling tobacco
Complaint from Kae on 23 October 2020 about Philip Morris.
I have been a long time Bond Street smoked and I am definitely considering changing brands after this keeps happening. In every pouch I have had in recent weeks, there has been at least 3 black tar-like clumps which are... Read more
Defects in Marlboro
Complaint from Anira M. on 25 September 2020 about Philip Morris.
I have been smoking Marlboro a long time. I have noticed the quality of the product is terrible and the cost higher. At times I find holes in the cigarettes and of late they break off at the filter. It... Read more
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