Unknown charges
Complaint from Skellycat on 22 October 2021 about Moon Active.
I was just looking at my credit card statement I have a minimum of 20 different charges from ur company that I NEVER authorized! Read more
Moon Active complaints
Moon Active Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Moon Active over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Moon Active complaint process
Do you have a dispute or had a bad customer experience with Moon Active? Submit your Moon Active complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Moon Active.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Moon Active complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Moon Active?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Moon Active complaints chart
We have received 13 complaints about Moon Active over the last 12 months. The graph below shows a monthly breakdown.
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Moon Active complaint statistics
Curious about Moon Active's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
108
Total complaints
108
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
108 ratings
Moon Active reviews: (108)
Authentic experiences shared by our community for your benefit.
Stolen spins
Complaint from Teresa Henderson on 11 October 2021 about Moon Active.
Had over 19,000 spins, woke up, all gone. I paid a lot of money on here! Read more
coin master
Complaint from whayes1364 on 08 October 2021 about Moon Active.
I've had your game for over two years, and now when I play it freezes my cell phone for up to 20-30 minutes. Read more
Coin master robbery
Complaint from Christopher hepple on 30 September 2021 about Moon Active.
I had spent a lot of money on this game today I play this game every single day with my friends and family and I am absolutely disgusted in the spins Iv had over 7000 and I have not been... Read more
Can't get into game
Complaint from Do not have 1 on 26 September 2021 about Moon Active.
Have not been able to get into game since 9252021. I have tried to reset settings it will go as far as 99% then it just freezes up. Would like problem resolved. Read more
unauthorized charge
Complaint from roxanne.robinson47@yahoo.com on 20 September 2021 about Moon Active.
moon act mountain view withdrew $99.99 from my bank account twice on 91920 I never pay more than 19.99 from debit card 6954 Read more
Game in loss
Complaint from Suryakant on 13 September 2021 about Moon Active.
Whenever I play the game, I do not get any advantage in the game and I do not even get spin. Read more
Fraud
Complaint from Shelby2012 on 09 September 2021 about Moon Active.
Been taking money for purchase a I haven't made I don't play this game and sure don't buy coins to play a fake game with it been going on for awhile just found this site to complain don't know how... Read more
money taken from my checking account without my permission
Complaint from Paulette Gustafson on 09 September 2021 about Moon Active.
On September 8th there was a $106.99 withdrawal taken from my account . I did not buy anything for that ammount nor did i give my permission for anything at that price. I do buy coins at times but... Read more
Account hacked
Complaint from Salra on 09 September 2021 about Moon Active.
My game account was hacked, only my game account, not my FB. Now I can’t sign in , someone from Vietnam is playing my game. I saw 100 players added to my game before it kicked me off. Coin... Read more
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