Most Common Lulu Hypermarket Complaints and Tips

While Lulu Hypermarket offers a diverse range of products and services to meet various customer needs, complaint data from our community has flagged several recurring issues related to customer service and product quality. Common complaints include unresponsive or rude staff, difficulties with returning items, and inadequate handling of warranty claims. Additionally, there are concerns about food quality—such as finding insects in snacks—and poor customer care from certain departments.

To avoid these issues, we recommend thoroughly inspecting items before purchasing and retaining all receipts for potential returns. In case of any problems, promptly contact customer service, and document all interactions and issues, including taking photos of any defective products. If the matter remains unresolved, escalate the complaint through the appropriate channels within the store.

How and why file a complaint about Lulu Hypermarket?

Do you have a dispute or had a bad customer experience with Lulu Hypermarket? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Lulu Hypermarket.

Lulu Hypermarket Customer Sentiment: Neutral

Our sentiment meter has detected that Lulu Hypermarket complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lulu Hypermarket, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Lulu Hypermarket complaints chart

We have received 0 complaints about Lulu Hypermarket over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb

Media uploaded by our community

Lulu Hypermarket complaint: Bad customer service
Lulu Hypermarket complaint: Refused to take return of item and staff rude
Lulu Hypermarket complaint: Worst Bad customer service experience by buying from Al rai Lulu
Lulu Hypermarket complaint: Food complaint insect inside snack
Lulu Hypermarket complaint: Disappointed with one of the staff
Lulu Hypermarket complaint: My wife sustained fracture in her right foot

Lulu Hypermarket complaint statistics

Curious about Lulu Hypermarket's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 13 ratings

How to contact the customer service of Lulu Hypermarket?

Below, you will find the contact information for the complaint department of Lulu Hypermarket. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+966-13-344-9898
Contact form:

You can contact the customer service of Lulu Hypermarket by calling +966-13-344-9898. If you want to reach out to Lulu Hypermarket through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Lulu Hypermarket: (13)

Helpful experiences shared by verified Lulu Hypermarket customers. Search, discuss and connect with other people in our community.

Bad customer service

Complaint from Aliar on 23 April 2024 about Lulu Hypermarket.

Trying to get an update since 5 days, with mails after mails and calls after calls no response at all from anyone at Lulu. since I did not get any response from the lulu team i contacted Toshiba directly and here... Read more

Comments: 0
Rating:

Food compaint

Complaint from Noushadali on 16 October 2023 about Lulu Hypermarket.

Today I buy one kg fish When I cooked it from out smell is feel amonia More time buy from same outlet but it's first time Read more

Comments: 0
Rating:

Food complaint insect inside snack

Complaint from Asna on 13 October 2023 about Lulu Hypermarket.

My name is Asna Mohamed Iqbal Regarding food complaint about Lulu hypermarket salwa road I'm not feeling good I'm continuously vomiting And my baby is also not feeling good She had one full snack As a baby she didn't even understand.when I eat only I took... Read more

Comments: 0
Rating:

Bad experience from Lulu lady security staff

Complaint from Ishaq on 22 September 2023 about Lulu Hypermarket.

I have a serious complaint regarding lulu security staff in Ajman branch near to municipality masfout street. I visited same branch on 20th of September at around 10:30 pm with one of my friend to shop. When we reached the main... Read more

Comments: 0
Rating:

Disappointed with one of the staff

Complaint from Asiya on 11 September 2023 about Lulu Hypermarket.

We visited lulu kuwaitat yesterday, Alain, AbuDhabi. We are regular customer of lulu like others and like lulu but yesterday got very disappointing experience. One of the gift item of glass fell down from my daughter's hand who is just 5... Read more

Comments: 0
Rating:

My wife sustained fracture in her right foot

Complaint from Dr.V.V.B.Rao on 12 July 2023 about Lulu Hypermarket.

I would like to bring the incident that happened with my wife to Lulu Management for necessary action.My wife,Padmaja Vadapalli entered the Lulu hyper market,Karama on July 8th around 9 pm for shopping.As she was walking through the deals section... Read more

Comments: 0
Rating:

Poor customer care

Complaint from Tamil on 03 May 2023 about Lulu Hypermarket.

Whenever comes since last two times, no body in warranty(after sales) section available. Causing one hour waiting for nothing. If there is crowd, we can understand. But always vaccant seat is available in warranty dept. I need to stand for... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?