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Lulu Hypermarket complaint: Worst Bad customer service experience by buying from Al rai Lulu

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Filed 28 Feb 2024 by Md

I have bought a Mi humidifier from Al rai lulu, on Dec, 23. Within only 1 month, it leaked water. I went here deposited for repair/ change. After 2 weeks, they called me said it’s broken, i fall it down, which was totally wrong, because i didnot any history of fall it down. I said that then they replied that they would again info me. Then about 1 month, they didn’t make me a single call. At last , on February,24 , i again called then they said they couldn’t do anything, even their behaviour was very rude. It has an 1 year warranty, still they did try to repair/ exchange it.
Fraud warrenty they are providing, with some mannerless customer care personnels.

Lulu Hypermarket complaint: Worst Bad customer service experience by buying from Al rai Lulu
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