Our sentiment meter has detected that Lufthansa complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lufthansa, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
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We have received 2 complaints about Lufthansa over the last 12 months. The graph below shows a monthly breakdown.
Curious about Lufthansa's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Lufthansa. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Lufthansa by calling 1-800-645-3880. If you want to reach out to Lufthansa through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jose Agua-Mel on 25 May 2022 about Lufthansa.
For our fligth UA1079 on 225 we arrive in the airport around three hours before the schedule departure time and at the check-in counter we have been informed that we need to have a negative Covid test in order... Read more
Complaint from Patience Nwokocha on 19 May 2022 about Lufthansa.
I travelled from Port Harcourt Nigeria to Dallas Fort Wort Departed 01272022 and arrived 01282022 When I claimed my bag in Chicago Ohare for my connecting flight to Dallas only 4 of my five luggages were seen. I complained to United... Read more
Complaint from Eva Zdarska on 10 May 2022 about Lufthansa.
My URGENT request was sent in May 5. Your answer was In order to give your inquiry the attention it so rightfully deserves, we asked our Customer Care Service Team to contact you directly and offer their assistance Today is... Read more
Complaint from HWSIESLER on 10 May 2022 about Lufthansa.
Dear ladies and gentlemen, since many years I buy - whenever possible - airtickets for Lufthansa (or at least Star Alliance) flights. For my recent trip to Turkey I booked for my wife and me (see attached tickets) a flight DUS (LH... Read more
Complaint from acopaescu on 09 April 2022 about Lufthansa.
Lufthansa crew abused their power denying us boarding for refusing to check in our luggage, that was within our allowance. Read more
Complaint from Shurahbeel1@hotmail.com on 06 April 2022 about Lufthansa.
My husband and son in law were both booked in to fly to Frankfurt en route to Cairo, then Jeddah as transit passengers only this morning ie. Monday 4th April 2022. When we checked the Lufthansa check in webpage, it was... Read more
Complaint from james c on 30 March 2022 about Lufthansa.
Hi i was booked on a flight on the 31st LH911 i think, i arrived at 1300 my flight was at 1630, i went to book a covid test but was unable to due to the stations internet not working... Read more
Complaint from Hammartina on 25 January 2022 about Lufthansa.
I bought tickets the 16:th of February 2021. According to Lufthansa that gives me a right to a voucher for the tickets. Lufthansa declined my apply for a voucher because the tickets were rebooked the 15:th of October. This was a... Read more
Complaint from vsbatra on 12 January 2022 about Lufthansa.
Flew from Delhi to Newark under booking Number JP4VAI. Booked online for extra baggage and paid $231 through link sent by Lufthansa but when reached airport they were not able to find the record even though I shoed the CS... Read more
Complaint from ALEXANDRADIMITRIOU on 16 December 2021 about Lufthansa.
We issued the tickets online on the website of Lufthansa on 21.09.2021 from Larnaca (Cyprus) to Almaty (Kazakhstan) through transit in Vienna and Frankfurt on the following dates: 16.12.2021 06:05-08:25 Larnaca- Vienna 09:10-10:40 Vienna – Frankfurt 13:20-00:50 Frankfurt- Almaty On 13.12.2021 we were informed... Read more
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