Lufthansa complaint: complaint not resolved after 5 daye FB ID 35660941

Name: complaint not resolved after 5 daye FB ID 35660941
Item: Lufthansa
Author: Eva

Open 10 May 2022 125 views Airlines

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Filed 10 May 2022 by Eva

My URGENT request was sent in May 5. Your answer was

In order to give your inquiry the attention it so rightfully deserves, we asked our Customer Care Service Team to contact you directly and offer their assistance

Today is May 10 and until today nobody contacted me.
FB ID 35660941

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Case details

Status: Open
Company: Lufthansa
Filed: 10 May 2022
Desired resolution: Answer my request as soon as possible.
Problem: Promised contact from customer care never came
Dealing with it for: 5 days

Progress

Filed
Company notified
Company replied
Resolved

10 May 2022 Complaint filed and published
10 May 2022 Message from Bizzy: we notified Lufthansa about this complaint.

See all 21 Lufthansa complaints

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