Filed 18 Jul 2022 by William
I booked a return frlight from Heathrow to Munich (Weds 13th Jul to Sun 17th) using SkyScanner. When I checked my Lufthansa app, my return flight was ed as Dresden. As this was not correct I went to the Lufthana Customer Service desk on Sun to ask why I was flying to Dresden. The Luftansa rep ed that this was an error and my flight had been cancelled and should have been re-booked. Although nobody had informed me and my flight was not re-booked. She was able to get me on another flight to Heathrow the next day at 17.30. So we (myself and my son) had to spend a night at the Hilton at the airport (which was expensive). When I arrived back at Heathrow I was a day late and the car park charged me £250 extra. All together I am out of pocket over £600 because nobody booked me on another flight once the first one was cancelled. Both Skyscanner and Lufthansa and pointing the finger and blaming each other.
Report
Discussion
0 comments
No comments yet. Been through something similar with Lufthansa? Start the discussion above.
More Lufthansa complaints
View all 21Flight Cancellation
This is with respect to the booking of E ticket no 0146938448190 0146938448191 on dated 27th July 22 departure time…
canceled flight and checked in baggage not able to retrieve
On 30th of june my flight LH1018 from Frankfurt to Brussels has been canceled after my luggage had been checked…
Lost Luggage
I travelled from Port Harcourt Nigeria to Dallas Fort Worth USA Departed PHC 1272022 arrived Chicago Ohare Airport to claim…