Complaint: Lost Luggage

on 26 May 2022 about Lufthansa in category Airlines

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I travelled from Port Harcourt Nigeria to Dallas Fort Worth USA
Departed PHC 1272022 arrived Chicago Ohare Airport to claim my luggage for my connecting flight to Dallas and only 4 out of my 5 bags arrived.
I complained to the United Airlines which was the connecting airlines to Dallas and the attendant told me to report in Dallas which was my final destination if the luggage did no arrive there.
The Luggage did not arrive, I reported and was given a Claim DFW94478M
Lost Bag Tag 622384
1. Cost of bag $120.00
2. Excess Luggage paid $287.00
3. Cost of Food Items in the Luggage $1,274.00 Food Items, Stock Fish, Egusi, Sungu Fish, Asa Fish, Cray Fish, Ugba, Peppers, Large Frozen Snails, Dry Vegetables
Total: $1,274.00

Suggested solution:

Refund the whole cost of the loss

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