Loblaws Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Loblaws over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 26, 2024

Loblaws complaint process

Do you have a dispute or had a bad customer experience with Loblaws? Submit your Loblaws complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Loblaws.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Loblaws complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Loblaws?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Loblaws complaints chart

We have received 3 complaints about Loblaws over the last 12 months. The graph below shows a monthly breakdown.

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Loblaws complaint statistics

Curious about Loblaws's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

39
Total complaints
39
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 39 ratings

How to contact the customer service of Loblaws?

Below, you will find the contact information for the complaint department of Loblaws. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-495-5111
Contact form:

You can contact the customer service of Loblaws by calling 1-888-495-5111. If you want to reach out to Loblaws through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Loblaws reviews: (39)

Authentic experiences shared by our community for your benefit.

Putrid Frozen Shrimp...Beware

Complaint from Steven123 on 17 June 2022 about Loblaws.

Approximately five weeks ago I purchased several 300gm bags of Marina Del Rey Foods Inc. 20-30 Frozen Shrimp. A massive mistake. The bags were purchased at a No Frills store very close to where I live. After buying the shrimp, the bags were... Read more

Comments: 0
Rating:

PC Points and Price Shaving

Complaint from TedK on 14 June 2022 about Loblaws.

PC Optimum points are usually a good idea but sometimes it is a scam. Today I was going to but a package of Oliveri pasta and saw ... Read more

Comments: 0
Rating:

Frozen night reciever

Complaint from Albright driver on 04 June 2022 about Loblaws.

I deliver ice cream to loblaws distribution centre 5 nights a week and it shouldn't take 6 hours to offload and this new reciever waits till everyone's done before hand out paperwork.My reefer unit keeps going put of range also... Read more

Comments: 0
Rating:

Manager lacking customer service skills

Complaint from frequentshopper on 30 May 2022 about Loblaws.

May 28, 2022 CUSTOMER SERVICE - COMMENTS • approximately 4:30 pm, Saturday, May 28, 2002, shopped with my partner at Carlingwood - eventually went to Loblaws • my partner accidentally spilled a few drops from his coffee on the floor (I... Read more

Comments: 0
Rating:

poor service

Complaint from sandra mailman on 27 May 2022 about Loblaws.

My husband was prescribed for Parkinson and the doctor forward it to pharmacy on Tuesday May 242022. The woman who was working said she's too busy and to come back the next day. I went back the next... Read more

Comments: 0
Rating:

Harrassment

Complaint from Rickshaw on 15 May 2022 about Loblaws.

Im an employee at tonys no frills im be berated in front of customers and employees im being accused of sabotaging store im yelled at by owner every shift i frel hes trying to make me quit my girlfriend works... Read more

Comments: 0
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Blood form a Stone

Complaint from Yukonerwithscurvy on 12 May 2022 about Loblaws.

Loblaws is profiteering on a vulnerable population. They threaten the Northern Food Subsidy program that already had one foot in the grave north of 60 well before Save on and the useless Dollarama showed up in our town. They also... Read more

Comments: 0
Rating:

Overcharge

Complaint from Peter R on 01 May 2022 about Loblaws.

Purchased grapes at $2.99lb the charge was at $11.00Kg. 2.99lb is $6.60kg. by any standard. I showed the young clerk the problem, she called another one who tried to convince me, I was confused for the price is per... Read more

Comments: 0
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Container Opening Issue

Complaint from Sandi McCartney on 20 April 2022 about Loblaws.

I love my SUPER STORELOBLAWSSHOPPERS: SENIOR which is important to note! .. bought Roast Coffee in the new White plastic container .. do you know how hard it is to OPEN! .. finally got it open and had the... Read more

Comments: 0
Rating:

inventory non-management

Complaint from frank heaps on 04 April 2022 about Loblaws.

I regularly encounter our-of-stock items your apparent, 3rd world management system motivates customers to shop elsewhere such as the nearby Longos where I never encounter OOS items. The Moore Ave. store is more convenient but consistently really poorly stocked. C'mon live up... Read more

Comments: 0
Rating:

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