Loblaws Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Loblaws over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Loblaws complaint process

Do you have a dispute or had a bad customer experience with Loblaws? Submit your Loblaws complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Loblaws.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Loblaws complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Loblaws?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Loblaws complaints chart

We have received 3 complaints about Loblaws over the last 12 months. The graph below shows a monthly breakdown.

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Loblaws complaint statistics

Curious about Loblaws's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

39
Total complaints
39
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 39 ratings

How to contact the customer service of Loblaws?

Below, you will find the contact information for the complaint department of Loblaws. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-495-5111
Contact form:

You can contact the customer service of Loblaws by calling 1-888-495-5111. If you want to reach out to Loblaws through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Loblaws reviews: (39)

Authentic experiences shared by our community for your benefit.

Attitude Behavior

Complaint from serious869 on 15 March 2024 about Loblaws.

The kitchener, is one of the best wokers that Zehrs has had in the last thirty to forty something years. However, in the last year his attitude and behavior patterns have been getting weary, quite possibly due to ageism and... Read more

Comments: 0
Rating:

No refund provided on birthday card

Complaint from Mark p on 12 March 2024 about Loblaws.

A card was purchased in error and when i returned to obtain a refund or buy a new card which i ended up doing was told i could not receive a refund as it was considered seasonal. How is... Read more

Comments: 0
Rating:

Purchase dispute

Complaint from Ryan113 on 26 November 2023 about Loblaws.

My mother had purchased a Master card gift card from your store and it wasn’t activated at point of sale. She subsequently lost the receipt and here in lies the problem. We spoke with the Store manager Garth Chapman, he... Read more

Comments: 0
Rating:

Lost 25,000 points because of store fault

Complaint from Yankel on 03 April 2023 about Loblaws.

On March 19 I did the order 531003091744737 for $265 to receive 25,000 points to be delivered on March 20 from 4 to 5 p.m. at the Signal Hill Superstore. The offer was 25,000 points for the $250 order. When... Read more

Comments: 0
Rating:

Bad potatoes

Complaint from sharon elaine mossman on 20 March 2023 about Loblaws.

Farmer's Market Russet Potatoes 4.54 kg 10 lb. bag, Product of Canada No. 1, Product Code 061483014786. These potatoes were moldy, black inside, both under the mold and elsewhere. Had to throw several potatoes out completely. Cutting half the black... Read more

Comments: 0
Rating:

Price Gouging

Complaint from DougJanna on 14 February 2023 about Loblaws.

They have increased prices for frozen regular size Delissio pizzas by at least 50% in the last 6 months. I bought thin crust Delissio pizzas because they were slightly less expensive, but they were impossible to eat. It... Read more

Comments: 0
Rating:

Price Gouging at its Finest!

Complaint from Angry Price-Gouged Customer on 07 February 2023 about Loblaws.

Last week, bakery bread was $2.50 per loaf. On Sunday night, the price was up to $2.99. Two days later, it is up to $3.29. That's more than a 36% increase in less than a week! Galen Weston should be... Read more

Comments: 0
Rating:

Wrong pricing for size

Complaint from 543800 on 03 February 2023 about Loblaws.

Current flyer (February 2-8) advertises Kiwi berries, at $4.99 for 170g package, on page 2. The actual weight listed on the package is 125g, 45g less than advertised. I chose not to purchase because of this error. Please either correct... Read more

Comments: 0
Rating:

Poor quality of Cherry

Complaint from Leo X on 30 January 2023 about Loblaws.

We got two cartons cherry which were purchased from TT supermarket, Aurora, in last week. All of them are not fresh at all. The cherries are soft, rotten, and no taste. I believe they were frozen in your warehouse and... Read more

Comments: 0
Rating:

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