Maxi Canada Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Maxi Canada over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Maxi Canada complaint process

Do you have a dispute or had a bad customer experience with Maxi Canada? Submit your Maxi Canada complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Maxi Canada.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Maxi Canada complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Maxi Canada?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Maxi Canada complaints chart

We have received 12 complaints about Maxi Canada over the last 12 months. The graph below shows a monthly breakdown.

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Maxi Canada complaint statistics

Curious about Maxi Canada's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

15
Total complaints
15
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 15 ratings

How to contact the customer service of Maxi Canada?

Below, you will find the contact information for the complaint department of Maxi Canada. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-450-439-2500
Contact form:

You can contact the customer service of Maxi Canada by calling +1-450-439-2500. If you want to reach out to Maxi Canada through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Maxi Canada reviews: (15)

Authentic experiences shared by our community for your benefit.

Bad client service

Complaint from Heribe on 05 February 2024 about Maxi Canada.

II bought a bag of bread with a 30% discount, when I get home and open the bag I find that the bread is moldy, unbreakable. The next day I am going to request that the product be changed... Read more

Comments: 0
Rating:

Manager and Cash Staff was very rude

Complaint from AkshC on 03 February 2024 about Maxi Canada.

I am a regular customer of Maxi address situated at - 6825 Chem. de la Côte-des-Neiges, Montréal, QC H3S 2B6, but today have a very worst experience with the Cash staff and Manager at the store. His name is Dominique... Read more

Comments: 0
Rating:

Extremely dirty

Complaint from Jandiz on 10 December 2023 about Maxi Canada.

This grocery store is very dirty. It starts when you come in. There’s so much garbage on the floor. Inside the fridges are dirty and some even smell Read more

Comments: 0
Rating:

No cashes available, rude manager

Complaint from Willyoupleasefixtheproblem on 29 November 2023 about Maxi Canada.

Elderly customers forced to use self checkout! Manager said there were 6 cashes available but they were self checkout only. Elderly customers, many of whom pay with cash, absolutely need a cashier!!! A group of us old ladies waited until she... Read more

Comments: 0
Rating:

Price matching

Complaint from Lt Hunter on 22 September 2023 about Maxi Canada.

Is it possible to price match and use a coupon kn the same item? Thank you Read more

Comments: 0
Rating:

Self Check Out/ plastic vegetable/ fruit bags

Complaint from Blackcats on 02 September 2023 about Maxi Canada.

Good Day, I personally have 2 complaints. I have been shopping at this Maxi for several years now ever since it was built. This particular Saturday I presented myself to the Self Check Out which I have been using... Read more

Comments: 0
Rating:

Price difference

Complaint from Xiaoyue on 19 August 2023 about Maxi Canada.

I bought QUO at the original price, then I saw this item LOT 110204 got lowered price. Today I went to store hoping I could get refund on price difference, but was told couldn’t without receipt; nor I could... Read more

Comments: 0
Rating:

Emerald Cedar Trees that Died

Complaint from Christina Tatsis on 07 August 2023 about Maxi Canada.

We had purchased a total of 19 Emerald Cedar trees from the Maxi Store located at 1757 Blvd. Marcel-Laurin, Saint-Laurent, QC H4R 1J5 this spring of 2023. We took much time that was needed to properly plant and garden these... Read more

Comments: 0
Rating:

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