Most Common Maxi Canada Complaints and Tips

While Maxi Canada provides a wide range of products, our community has reported several recurring issues that give cause for concern. Common complaints include unresponsive and rude customer service, difficulties with price matching and promotions, and encountering expired or poor-quality produce. Additionally, customers have noted problems with cleanliness and stock availability in the store, alongside frustrations with the self-checkout system and inconsistent pricing.

To avoid these issues, we recommend that customers closely inspect products for expiration dates and condition before purchasing, review store promotional policies in advance, and seek assistance from store management if service issues arise. Documenting any interactions and keeping receipts can also help resolve disputes more efficiently.

How and why file a complaint about Maxi Canada?

Do you have a dispute or had a bad customer experience with Maxi Canada? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Maxi Canada.

Maxi Canada Customer Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Maxi Canada over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on June 23, 2024

Maxi Canada complaints chart

We have received 12 complaints about Maxi Canada over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Maxi Canada complaint: Emerald Cedar Trees that Died
Maxi Canada complaint: Bad Produce all the time!
Maxi Canada complaint: Garantie de prix

Maxi Canada complaint statistics

Curious about Maxi Canada's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
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Complaints resolved
1.3
/10 16 ratings

How to contact the customer service of Maxi Canada?

Below, you will find the contact information for the complaint department of Maxi Canada. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-450-439-2500
Contact form:

You can contact the customer service of Maxi Canada by calling +1-450-439-2500. If you want to reach out to Maxi Canada through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Maxi Canada: (16)

Helpful experiences shared by verified Maxi Canada customers. Search, discuss and connect with other people in our community.

Promotions

Complaint from Normd on 13 May 2024 about Maxi Canada.

Maybe you should exclude this store from your promo ads because they never have all of your items that you sell, it’s been more than once that I go for promotion and the item is not on sale today. It... Read more

Comments: 0
Rating:

Bad client service

Complaint from Heribe on 05 February 2024 about Maxi Canada.

II bought a bag of bread with a 30% discount, when I get home and open the bag I find that the bread is moldy, unbreakable. The next day I am going to request that the product be changed... Read more

Comments: 0
Rating:

Manager and Cash Staff was very rude

Complaint from AkshC on 03 February 2024 about Maxi Canada.

I am a regular customer of Maxi address situated at - 6825 Chem. de la Côte-des-Neiges, Montréal, QC H3S 2B6, but today have a very worst experience with the Cash staff and Manager at the store. His name is Dominique... Read more

Comments: 0
Rating:

Extremely dirty

Complaint from Jandiz on 10 December 2023 about Maxi Canada.

This grocery store is very dirty. It starts when you come in. There’s so much garbage on the floor. Inside the fridges are dirty and some even smell Read more

Comments: 0
Rating:

No cashes available, rude manager

Complaint from Willyoupleasefixtheproblem on 29 November 2023 about Maxi Canada.

Elderly customers forced to use self checkout! Manager said there were 6 cashes available but they were self checkout only. Elderly customers, many of whom pay with cash, absolutely need a cashier!!! A group of us old ladies waited until she... Read more

Comments: 0
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Price matching

Complaint from Lt Hunter on 22 September 2023 about Maxi Canada.

Is it possible to price match and use a coupon kn the same item? Thank you Read more

Comments: 0
Rating:

Self Check Out/ plastic vegetable/ fruit bags

Complaint from Blackcats on 02 September 2023 about Maxi Canada.

Good Day, I personally have 2 complaints. I have been shopping at this Maxi for several years now ever since it was built. This particular Saturday I presented myself to the Self Check Out which I have been using... Read more

Comments: 0
Rating:

Price difference

Complaint from Xiaoyue on 19 August 2023 about Maxi Canada.

I bought QUO at the original price, then I saw this item LOT 110204 got lowered price. Today I went to store hoping I could get refund on price difference, but was told couldn’t without receipt; nor I could... Read more

Comments: 0
Rating:

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