No Frills Complaint Sentiment: Neutral

Our sentiment meter has detected that No Frills complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with No Frills, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 15, 2024

No Frills complaint process

Do you have a dispute or had a bad customer experience with No Frills? Submit your No Frills complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of No Frills.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional No Frills complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about No Frills?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

No Frills complaints chart

We have received 18 complaints about No Frills over the last 12 months. The graph below shows a monthly breakdown.

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No Frills complaint statistics

Curious about No Frills's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

34
Total complaints
34
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 34 ratings

How to contact the customer service of No Frills?

Below, you will find the contact information for the complaint department of No Frills. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
866-987-6453
Webcare email:
support@nofrills.ca
Contact form:

You can contact the customer service of No Frills by calling 866-987-6453. For No Frills support through email, send your inquiry to support@nofrills.ca. If you want to reach out to No Frills through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

No Frills reviews: (34)

Authentic experiences shared by our community for your benefit.

Putting your Dog in the shopping cart

Complaint from Mimi. 21- Grocery. Josephine - cashier 262 on 05 April 2024 about No Frills.

I was shopping today in the no frills store in my community on Southdale Road East location...The customer in front of me had their Dog sitting inside their shopping cart... I personally thought it was very disgusting putting their... Read more

Comments: 0
Rating:

Did not return Product

Complaint from samir bhusal on 12 March 2024 about No Frills.

Bought Coke Zero on March 10, 2024, with 12 cans. Tried one, didn't like it. Tried to return on March 11, but they said no because I opened the outer pack. How can I know the taste without trying? Now... Read more

Comments: 0
Rating:

Rude Cashier/Cash Office Clerk

Complaint from Ronitroy on 09 February 2024 about No Frills.

I am a long-term customer at No Frills and have been shopping at this location for the last 7 years. While all the cashiers and staff are really polite, gentle, and very welcoming, there is a senior member who consistently... Read more

Comments: 0
Rating:

Car towing

Complaint from Israel on 08 January 2024 about No Frills.

I took my to Seneca newnham and parked at the no frills to come back to get some groceries there before going home only to come back to know they towed my car and now I have to $250 to... Read more

Comments: 0
Rating:

Personal property taken by store security.

Complaint from Maria Ledo on 22 November 2023 about No Frills.

On September 14/2023 I Maria Ledo was stopped by Crime Pervention Office before reaching through cashier was asked by the officer to come with him to the rear of store there he said I was stealing I never left the... Read more

Comments: 0
Rating:

Giorgio's Nofrills Hamilton Accessibility Violations

Complaint from Hamiltonian94 on 16 November 2023 about No Frills.

A manager at this location has made store rules about using baskets to hold merchandise. He harasses, physically touches and grabs, seizes the personal property of and follows anyone shopping in the store not using a basket. This is recurring.... Read more

Comments: 0
Rating:

Backpack Issue

Complaint from LessGo on 20 October 2023 about No Frills.

There is an extremely idiotic issue in each and every Canadian supermarker. Everywhere I go, the supermarkets have no lockers at all. Europe usually has 20-30 little lockers at the entrance to the store or a supermarket, so that when... Read more

Comments: 0
Rating:

presidents Choice dark chocolate truffles

Complaint from Connie donato on 18 October 2023 about No Frills.

Bought 4 packages of this product on Oct11/23 for 50 cents each which I thought was a good bargain. Unfortunately upon opening all 4 packages found all the truffles had a white coating . They were stale task g... Read more

Comments: 0
Rating:

Rude staff

Complaint from Saugen on 19 September 2023 about No Frills.

I went to counter to scan qnd pay qbout my foods. The old lady was scanning qnd throwing my stuffs. She left to scan my 2 foods because it got mixed with other persons food. And eventhogh i apologised she... Read more

Comments: 0
Rating:

Embarrassed/Powertrip

Complaint from Bribri on 16 September 2023 about No Frills.

I had decided to go grab a couple things at No Frills I used to like shopping there as I'm new to town and it's convenient. So my sister my nephew and myself decided to go it might sound silly... Read more

Comments: 0
Rating:

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