Loblaws Complaint Sentiment: Negative

Our sentiment meter has identified a 200% increase in complaints about Loblaws over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Loblaws's offerings.

Sentiment data last updated on March 29, 2024

Loblaws complaint process

Do you have a dispute or had a bad customer experience with Loblaws? Submit your Loblaws complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Loblaws.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Loblaws complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Loblaws?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Loblaws complaints chart

We have received 4 complaints about Loblaws over the last 12 months. The graph below shows a monthly breakdown.

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Loblaws complaint statistics

Curious about Loblaws's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

39
Total complaints
39
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 39 ratings

How to contact the customer service of Loblaws?

Below, you will find the contact information for the complaint department of Loblaws. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-495-5111
Contact form:

You can contact the customer service of Loblaws by calling 1-888-495-5111. If you want to reach out to Loblaws through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Loblaws reviews: (39)

Authentic experiences shared by our community for your benefit.

Flyer item

Complaint from lscarps@hotmail.com on 19 March 2022 about Loblaws.

Hello, Loblaws flyer had zepolini (which is a cream puff). I went to the St. Clair site and the DuPontChristie stores, and I was told that they hadn’t come in. Today is St. Joseph’s Day and I had planned... Read more

Comments: 0
Rating:

OUT OF STOCK

Complaint from Donna Heffernan on 28 February 2022 about Loblaws.

The air fryer was advertised in the flyer. When we visited the store specifically to purchase the air fryer at 79.99 we were told the truck arrived without any for delivery, that we were supposed to phone other locations... Read more

Comments: 0
Rating:

inferior product

Complaint from DAM on 21 February 2022 about Loblaws.

Bought a 10lb bag Farmers Market No1 potatoes, SKU 61483 01476 0. Approx 3lbs of peeled potatoes were thrown into the garbage due to greening and many defects in the potatoes. They were stored properly. How can this justifiably labeled as a... Read more

Comments: 0
Rating:

Extremely long checkouts

Complaint from Suza on 21 February 2022 about Loblaws.

Check out is at least 75 people deep in both self check and cashier checkout . It is the Sunday of a long weekend so most shoppers have done their shopping before now. Every time I come here no matter... Read more

Comments: 0
Rating:

Rapid Test Kit

Complaint from Edmond on 19 February 2022 about Loblaws.

On Feb.18 2022( 10.30am-11am) Customer service. My friend called me Rapid Test Kit is available in Loblaws customer service department and you have to ask for it. I walked in behind a man, there was a staff yelling out there is... Read more

Comments: 0
Rating:

1kg bag of OO flour wasn’t 1kg

Complaint from jonhall on 15 January 2022 about Loblaws.

Bag is described as weighing 1kg, leading me to believe there is 1kg of flour in their OO flour black label bags. When I weighed out the flour for a recipe, a whole bag weighed 797g. Read more

Comments: 0
Rating:

Canned soup

Complaint from Linda Levesque on 02 September 2021 about Loblaws.

I have a PC optimum card, not a smart cell phone. Why on earth would you make the customer use the app on their phone for this deal. Not everyone has these perks. You are categorizing customers by their electronics to... Read more

Comments: 0
Rating:

Masks

Complaint from Leeron on 23 July 2021 about Loblaws.

Your entire company needs to accept mask exemptions Read more

Comments: 0
Rating:

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