Loblaws Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Loblaws over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 20, 2024

Loblaws complaint process

Do you have a dispute or had a bad customer experience with Loblaws? Submit your Loblaws complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Loblaws.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Loblaws complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Loblaws?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Loblaws complaints chart

We have received 3 complaints about Loblaws over the last 12 months. The graph below shows a monthly breakdown.

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Loblaws complaint statistics

Curious about Loblaws's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

39
Total complaints
39
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 39 ratings

How to contact the customer service of Loblaws?

Below, you will find the contact information for the complaint department of Loblaws. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-495-5111
Contact form:

You can contact the customer service of Loblaws by calling 1-888-495-5111. If you want to reach out to Loblaws through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Loblaws reviews: (39)

Authentic experiences shared by our community for your benefit.

turkey prices

Complaint from darlo552789 on 17 December 2022 about Loblaws.

I worked in the meat dept. for 42yrs for Loblaws. Part time to asst. Meat Manager. I know the price of turkeys have gone up but $44.00 for a pc frozen turkey 5.3kg. id ridiculous. My fault, I ... Read more

Comments: 0
Rating:

There’s a long hair

Complaint from Danyell on 03 December 2022 about Loblaws.

There’s literally a long dark hair wrapped around the chicken. Thighs that I purchased fr no frills like it’s right in the chicken and I baught the big bag for 36.99 this is disgusting I don’t even trust to eat... Read more

Comments: 0
Rating:

Substandard product and no contact

Complaint from Pmarch on 24 November 2022 about Loblaws.

I contacted Loblaw’s in early Oct 2022 complaining about their No Name waffles. They are so thin that the waffles actually have holes in them. One was missing an entire section. I provided the requested information along with photos... Read more

Comments: 0
Rating:

Receiver on break for more then 30 minutes and no sign

Complaint from Javid on 02 November 2022 about Loblaws.

My self and 2 other drivers waiting at the receiver office for more then 30 minutes. No one was at the window and there were no signs displayed on when someone will come back. Other employees passed behind the window... Read more

Comments: 0
Rating:

Loblaws mac cheese extra

Complaint from Frups on 31 October 2022 about Loblaws.

The container for mac cheese is far too flimsy. When retrieving from microwave or oven. It gave way on from the micro wave spilled all over micro tray and burnt my wrist while... Read more

Comments: 0
Rating:

no stock

Complaint from bernadetteadshade on 21 October 2022 about Loblaws.

It seems everytime i go in the store to shop,the prices are going up,i go for the sales and never have the sale products.If you don,t go the morning of the new sale ,you can,t get anything.I went last week... Read more

Comments: 0
Rating:

Credit card credit

Complaint from yesania5 on 12 October 2022 about Loblaws.

FOR MORE THAN 4 MONTHS NOW I AM TRYING TO SOVE 2 CREDITS WHICH I SHOUID HAVE RECEIVED AND STILL NOTHING AFTER SEVERL TEXTS AND TODAY AGAIN ANOTHER COMPLAINTS WHERE THEY SENT A CODE WHICH I DID NOT RECEIVE SO... Read more

Comments: 0
Rating:

Poor Customer Service - PC Express

Complaint from LKoren on 22 September 2022 about Loblaws.

Picking up PC Express today - first one in last one out. I called upon my arrival and was told my groceries would be out in a minute. Five minutes later another customer pulled in and their groceries... Read more

Comments: 0
Rating:

Missing Points

Complaint from Mick B on 16 July 2022 about Loblaws.

Missing points-4000 for Pizza purchase over $40. In order for us to further assist, please provide the exact name of the offer in question and we will be happy to investigate to ensure that you receive the PC points that you... Read more

Comments: 0
Rating:

Pharmacy

Complaint from Zimrman on 08 July 2022 about Loblaws.

Pharmacy department is so extremely badly run that my medications in blaster pack are not ready anymore on time as will as my insulin and freestyle libre. They where always ready before with the pharmacist calling when my medications where... Read more

Comments: 0
Rating:

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