Ladbrokes Complaint Sentiment: Neutral

Our sentiment meter has detected that Ladbrokes complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Ladbrokes, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 30, 2024

Ladbrokes complaint process

Do you have a dispute or had a bad customer experience with Ladbrokes? Submit your Ladbrokes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ladbrokes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Ladbrokes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Ladbrokes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ladbrokes complaints chart

We have received 31 complaints about Ladbrokes over the last 12 months. The graph below shows a monthly breakdown.

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Ladbrokes complaint statistics

Curious about Ladbrokes's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

111
Total complaints
110
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 111 ratings

How to contact the customer service of Ladbrokes?

Below, you will find the contact information for the complaint department of Ladbrokes. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+61731849343
Contact form:

You can contact the customer service of Ladbrokes by calling +61731849343. If you want to reach out to Ladbrokes through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Ladbrokes reviews: (111)

Authentic experiences shared by our community for your benefit.

non payment of winnings

Complaint from michaelbrakenberry on 22 March 2022 about Ladbrokes.

I spend anything between £100-£300 weekly which you can check.my local is Yarm Road Darlington.and the staff are great.I go down to the town once a week ,and use the Skinnergate branch.up until the last two weeks this has not been... Read more

Comments: 0
Rating:

Robbed me

Complaint from Josh20 on 16 March 2022 about Ladbrokes.

Put first football multi then second one I reused first selections and took off few hard one and talked about what I was definitely gonna take off right in front of her eyes and mine I took off bull dogs... Read more

Comments: 0
Rating:

Money not returned to my Ladbrokes account

Complaint from NOELSMITH7 on 10 March 2022 about Ladbrokes.

Transfer of money to my building society which failed due to inexperience on my part I did not put my reference number on for my building society account . I sent emails of my bank statement , Report... Read more

Comments: 1
Rating:

Not observant of self exclusion

Complaint from Lorilou on 05 March 2022 about Ladbrokes.

I was self excluded and able to play on Ladbrokes online today. I was able to play with just short of £200 and I lost my money. After losing my money I got a message to state my account was... Read more

Comments: 0
Rating:

Not doing job and very rude

Complaint from D4ZZLER on 27 February 2022 about Ladbrokes.

Hi I have been a Ladbrokes shop customer for nearly 30 years and never experienced anyone working in your betting shops like this I just moved to Brackley and used your shop on 2 occasions with no problems until I... Read more

Comments: 0
Rating:

Insuffiient payout, Match 6 to win

Complaint from Pammie on 27 February 2022 about Ladbrokes.

I had £1 on game 1152 on 27Feb, playing just one selection of 6 numbers which were 4 5 8 10 29 43. I won and was due £40 according to the rules. The Ladbroke's operative only wanted to pay me £20... Read more

Comments: 0
Rating:

Ladbrokes takes your money even if you’ve won.

Complaint from Cass79 on 03 February 2022 about Ladbrokes.

Ladbrokes takes your money even if you’ve won. Other online casinos don’t do this- Why does Ladbrokes take your betting money away even if you didn’t lose? For example on other casinos if my balance is at £50 and I bet £5, my... Read more

Comments: 0
Rating:

Access account

Complaint from Dishondishan on 03 February 2022 about Ladbrokes.

I done a bet went to a Ladbrokes shop in Walsall just to withdraw £23 because my son is in hospital don't knowing if he's going to live or die to get him some food and toiletries I didn't have... Read more

Comments: 0
Rating:

Can't track football bet

Complaint from Biiiyboy196910 on 22 January 2022 about Ladbrokes.

Placed bet in shop and yet again can't track bet or cashout once the matches start this happens every week phoned customer services and they just hang up and are very rude have tried tracking my 5 bets and since... Read more

Comments: 0
Rating:

ALGORITHIC BIAS

Complaint from liquidator 31 on 13 January 2022 about Ladbrokes.

At this moment it is only my personal experience. I believe on new games. To attract new customers an algorithm is set on a higer % win ratio. As time goes by this is reduced. It really stood proud to me this... Read more

Comments: 0
Rating:

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