Ladbrokes Complaint Sentiment: Neutral

Our sentiment meter has detected that Ladbrokes complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Ladbrokes, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 20, 2024

Ladbrokes complaint process

Do you have a dispute or had a bad customer experience with Ladbrokes? Submit your Ladbrokes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ladbrokes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Ladbrokes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Ladbrokes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ladbrokes complaints chart

We have received 33 complaints about Ladbrokes over the last 12 months. The graph below shows a monthly breakdown.

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Ladbrokes complaint statistics

Curious about Ladbrokes's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

111
Total complaints
110
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 111 ratings

How to contact the customer service of Ladbrokes?

Below, you will find the contact information for the complaint department of Ladbrokes. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+61731849343
Contact form:

You can contact the customer service of Ladbrokes by calling +61731849343. If you want to reach out to Ladbrokes through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Ladbrokes reviews: (111)

Authentic experiences shared by our community for your benefit.

Lost after self excluded

Complaint from Nazar Mustafa on 07 July 2022 about Ladbrokes.

I had banned myself from all shops around me a month ago. Unfortunately they still letting me in and play. I reported it for gambling self exclusion team. In last 3 weeks after banning myself I lost £ 6350. Now I... Read more

Comments: 2
Rating:

Data Protection

Complaint from MyData on 30 June 2022 about Ladbrokes.

On 15th March 2022 I entered the Ladbrokes shop in Morpeth as normal regular customer. I quickly inform by a member of staff that was i was barred. I questioned why and was told it was because of... Read more

Comments: 0
Rating:

Can't withdraw my winnings online

Complaint from Cheesed off on 25 June 2022 about Ladbrokes.

I was lucky enough to get 3 numbers on the irish lotto and won £1,252. The problem is they won't pay out until I send them either a copy of my passport or drivers licence. I explained that I don't... Read more

Comments: 0
Rating:

can not login

Complaint from luckjohn71 on 14 June 2022 about Ladbrokes.

I tried to login in and it said to speak to customer services, which i did. They told me i have loads of accounts and they closed my account. I checked and i do have 4 other accounts which i don't... Read more

Comments: 0
Rating:

Cash out unavailable

Complaint from Gunnersaurus73 on 07 June 2022 about Ladbrokes.

After I deposited using my card and placed the qualifying bet I was given 4 £5 free bets (as a courtesy because I’d had the account for some time but only ever deposited using PayPal). The last of these bets... Read more

Comments: 0
Rating:

Underpaid on my double

Complaint from AbbieBirnie on 26 May 2022 about Ladbrokes.

Reference is 317411036524 the double paid £338 I was paid £247, explanation given by your manager who was not present in the shop when I placed my was that Liverpool was settled at 152 which is totally unaccountable my ref... Read more

Comments: 0
Rating:

Lost £7000

Complaint from pauldutts13 on 27 April 2022 about Ladbrokes.

I don’t think I should have been allowed to deposit such large amounts into my online account. Read more

Comments: 0
Rating:

They won't pay me my winnings and I don't know why

Complaint from eastbran on 22 April 2022 about Ladbrokes.

I recently placed a bet online with Ladbrokes placing £5ew on Scottie Schaffler in the Masters. I then tried to withdraw my winnings but was asked to provide my Bank Account statement with all the account details. I could not see... Read more

Comments: 0
Rating:

Ripped Off

Complaint from Ugluk65 on 11 April 2022 about Ladbrokes.

For years I have used this Ladbrokes shop. On Saturday I put a 10p EW Lucky 63 on. I took the guaranteed odds on all the selections and had the luck to have 2 winners. I took 201 odds for... Read more

Comments: 0
Rating:

Rude

Complaint from Ant2681 on 09 April 2022 about Ladbrokes.

I was visiting one of your Ladbrokes stores in the Copnor Road store. I had my one-year-old daughter who was asleep in her pram and when I entered the premises I was told to leave due to children not being... Read more

Comments: 0
Rating:

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