Ladbrokes Complaint Sentiment: Neutral

Our sentiment meter has detected that Ladbrokes complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Ladbrokes, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 30, 2024

Ladbrokes complaint process

Do you have a dispute or had a bad customer experience with Ladbrokes? Submit your Ladbrokes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ladbrokes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Ladbrokes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Ladbrokes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ladbrokes complaints chart

We have received 31 complaints about Ladbrokes over the last 12 months. The graph below shows a monthly breakdown.

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Ladbrokes complaint statistics

Curious about Ladbrokes's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

111
Total complaints
110
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 111 ratings

How to contact the customer service of Ladbrokes?

Below, you will find the contact information for the complaint department of Ladbrokes. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+61731849343
Contact form:

You can contact the customer service of Ladbrokes by calling +61731849343. If you want to reach out to Ladbrokes through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Ladbrokes reviews: (111)

Authentic experiences shared by our community for your benefit.

Impact of new Computer System

Complaint from Nicol on 14 December 2021 about Ladbrokes.

Since the new system has gone in I have been asked for a Pin Number and have no recollection of ever having one? How do I get one? Also, I am advised that I am unable to place a Five Spot... Read more

Comments: 1
Rating:

staff member

Complaint from Gwen99 on 04 November 2021 about Ladbrokes.

on the 4112021 i went into the shop about 2pm to put on a football bet,i had just finnish work and bought some CHIPS i was eating it in the betting [WHIVH I HAVE DONE MANNY TIMES WITHOUT ANY COMPLAINTS... Read more

Comments: 0
Rating:

Rude racist and harrasment

Complaint from Swindon boy on 03 November 2021 about Ladbrokes.

I been in a Ladbrokes shop on commercial road Swindon I actually went to check my football game I had paper slip I was checking there and my 3 games we still in progress. So I thaught... Read more

Comments: 0
Rating:

SWORN AT

Complaint from JOHNGARCIA on 28 October 2021 about Ladbrokes.

I WAKLKED INTO LADBROKES CARLTON HILL WERE I AM A REGULAR FOR THE MANAGER TO CALL ME A FUCKING IDIOT AND TOLD TO FUCK OFF WITNISSED BY A MEMBER OF STAFF AND CUSTOMERS IN THE SHOP. I WAS TRYING TO EXPLAIN... Read more

Comments: 0
Rating:

Theft

Complaint from Victim of a thieving scam on 16 October 2021 about Ladbrokes.

Played fishing frenzy on £2 spins. Cash total of approx £2100. It took £560 before the bonus triggered. The cash value was £161 then the next bonus payed £5. These machines are not random. Ladbroke clearly set machines not to... Read more

Comments: 0
Rating:

Well done-compliment not a complaint

Complaint from Cliffy boy on 03 September 2021 about Ladbrokes.

I would like to take the opportunity to compliment one of your staff. I don't know his name unfortunately, but he was working at the Wigston Magna shop at around 13.00 pm and had a beard (possibly ginger hair) I... Read more

Comments: 0
Rating:

Unpaid winnings

Complaint from patrickjosephmcardle2016@gmail.com on 23 August 2021 about Ladbrokes.

On Sunday 8-8-21 I placed a £10 bet on the automated betting machine .the bet was for the Celtic v Dundee football match..it was a multibet offering odds of 10 -1 on unlikely results ,a combination bet it was called.included... Read more

Comments: 0
Rating:

Abuse from manager at shop 7821

Complaint from beauty0712 on 08 August 2021 about Ladbrokes.

I went into the above shop to place a bet, the manager Eup took my slips and started grunting and moaning saying you should write properly. He was very disrespectful to me. I have been using Ladbrookes for over 50... Read more

Comments: 0
Rating:

Welshed on a winning bet

Complaint from Tarmons on 05 July 2021 about Ladbrokes.

I placed €300 on a horserace which was authorised by their stsff memer which won @141. The bet was placed on a Winters Sunday afternoon.The race was run at Perth racecourse , a 2 and half mile handicap hurdle on heavy... Read more

Comments: 0
Rating:

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