My complaint:
I WAKLKED INTO LADBROKES CARLTON HILL WERE I AM A REGULAR FOR THE MANAGER TO CALL ME A FUCKING IDIOT AND TOLD TO FUCK OFF WITNISSED BY A MEMBER OF STAFF AND CUSTOMERS IN THE SHOP.
I WAS TRYING TO EXPLAIN A ISSUE THAT I HAD REGARDS A BET THAT NEEDED VOIDING ON MONDAY.
Suggested solution:
NEEDS TO BE DELT WITH AS THIS KIND OF THING CANNOT BE ALOUD TO HAPPEN ITS UNEXCETABLE
THIS GUY COLLIN SHOULD NEVER BE A SHOP MANAGER
SWEARING AT A CUSTOMER IS CLASSED AS GROSS MISCONDUCT AND SHOULD BE SACKED