While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about JetBlue Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 16, 2024
Do you have a dispute or had a bad customer experience with JetBlue Airways? Submit your JetBlue Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 3 complaints about JetBlue Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about JetBlue Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of JetBlue Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of JetBlue Airways by calling 1-800-538-2583. If you want to reach out to JetBlue Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JMW on 03 April 2024 about JetBlue Airways.
Jet Blue just announced surge pricing for checked bags. Bags are costly enough without Jet Blue increasing them during busy times. I will not use Jet Blue because of this. I will look to use Southwest when possible ( 2 Bags... Read more
Complaint from Chris Smith on 30 September 2023 about JetBlue Airways.
Hi yes I booked a flight to St, Lucia, with in 24 hours I cancelled. I cancelled the resort also. The resort did give me money refunded I had problems just Jetblue Airlines. It was a 2000.00, etc. round trip... Read more
Complaint from Eduardo Garcia on 06 September 2023 about JetBlue Airways.
I am writing to file a formal complaint regarding a highly distressing and unsafe experience that occurred during a recent flight with JetBlue Airways. On September 2, my two children and I were on flight number 1532 from Cartagena, Colombia... Read more
Complaint from Armando Taddei on 17 March 2023 about JetBlue Airways.
My flight was delayed by more than 2 hours with no communication Could not pre check in, bumped me off paid seat and forced me to buy a new one and did not communicate if I will ever get refunded. Old plane... Read more
Complaint from Eadaoin Waller on 01 June 2022 about JetBlue Airways.
Flight B60383 - Sat 02 Apr 2022 Departs: New York-Terminal 5 (JFK) 14:27 Arrives: Orlando (MCO) 17:26 This flight was cancelled, leaving 7 of my family members without any way to get to ORlando for our vacation. Five of them were in economy (Pierce obrien,... Read more
Complaint from cnhpmk01 on 09 April 2022 about JetBlue Airways.
On April 5th there were available flights on Jetblue as original flight via Spirit was camcelled at 3:45A. A woman said go to JetBlue as I got a flight out for Logan at no high expense. When we went to... Read more
Complaint from returnmemybag on 07 April 2022 about JetBlue Airways.
I had 2 checked bags at BNA with JetBlue, and when I arrived at JFK, I only received 1. I waited around the carousel for a long time for my second bag, which never came. I finally went to the service... Read more
Complaint from Bella554 on 02 April 2022 about JetBlue Airways.
No pilot on this flight which was suppose to leave @721 a.m. Students on class trip still at Orlando airport waiting. 530 pm.This is a disgrace! Booked flights and no pilot available. Are pilots not assigned their flight agenda prior... Read more
Complaint from Debbiehop on 02 April 2022 about JetBlue Airways.
How do you have a flight ( 1184) flying out of Orlando to New York JFK without a pilot scheduled? Then you have all the passengers waiting four hours in the airport? Read more
Complaint from harkwild@hotmail.com on 21 March 2022 about JetBlue Airways.
I tried to rebook tickets from March 2020. There was an IT problem I was told by Citi travel rewards with JetBlue. After 40 hours between Citicard and JetBlue (each blaming the other), I paid an additional $739 on top... Read more
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