JetBlue Airways Complaint Sentiment: Neutral

Our sentiment meter has detected that JetBlue Airways complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with JetBlue Airways, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

JetBlue Airways complaint process

Do you have a dispute or had a bad customer experience with JetBlue Airways? Submit your JetBlue Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JetBlue Airways.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional JetBlue Airways complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about JetBlue Airways?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

JetBlue Airways complaints chart

We have received 2 complaints about JetBlue Airways over the last 12 months. The graph below shows a monthly breakdown.

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JetBlue Airways complaint statistics

Curious about JetBlue Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 11 ratings

How to contact the customer service of JetBlue Airways?

Below, you will find the contact information for the complaint department of JetBlue Airways. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-538-2583
Contact form:

You can contact the customer service of JetBlue Airways by calling 1-800-538-2583. If you want to reach out to JetBlue Airways through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

JetBlue Airways reviews: (11)

Authentic experiences shared by our community for your benefit.

Cancelled flight

Complaint from Chris Smith on 30 September 2023 about JetBlue Airways.

Hi yes I booked a flight to St, Lucia, with in 24 hours I cancelled. I cancelled the resort also. The resort did give me money refunded I had problems just Jetblue Airlines. It was a 2000.00, etc. round trip... Read more

Comments: 0
Rating:

Bad service

Complaint from Armando Taddei on 17 March 2023 about JetBlue Airways.

My flight was delayed by more than 2 hours with no communication Could not pre check in, bumped me off paid seat and forced me to buy a new one and did not communicate if I will ever get refunded. Old plane... Read more

Comments: 0
Rating:

Flight cancelled - Jet Blue refuses to refund

Complaint from Eadaoin Waller on 01 June 2022 about JetBlue Airways.

Flight B60383 - Sat 02 Apr 2022 Departs: New York-Terminal 5 (JFK) 14:27 Arrives: Orlando (MCO) 17:26 This flight was cancelled, leaving 7 of my family members without any way to get to ORlando for our vacation. Five of them were in economy (Pierce obrien,... Read more

Comments: 0
Rating:

Pricing

Complaint from cnhpmk01 on 09 April 2022 about JetBlue Airways.

On April 5th there were available flights on Jetblue as original flight via Spirit was camcelled at 3:45A. A woman said go to JetBlue as I got a flight out for Logan at no high expense. When we went to... Read more

Comments: 0
Rating:

Delayedlost (?) baggage

Complaint from returnmemybag on 07 April 2022 about JetBlue Airways.

I had 2 checked bags at BNA with JetBlue, and when I arrived at JFK, I only received 1. I waited around the carousel for a long time for my second bag, which never came. I finally went to the service... Read more

Comments: 0
Rating:

No pilot 721 am flight 1184

Complaint from Bella554 on 02 April 2022 about JetBlue Airways.

No pilot on this flight which was suppose to leave @721 a.m. Students on class trip still at Orlando airport waiting. 530 pm.This is a disgrace! Booked flights and no pilot available. Are pilots not assigned their flight agenda prior... Read more

Comments: 0
Rating:

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