JetBlue Airways complaint: Paid double for tickets cancelled during 2020 pandemic
Filed 21 Mar 2022 by Gail
I tried to rebook tickets from March 2020. There was an IT problem I was told by Citi travel rewards with JetBlue. After 40 hours between Citicard and JetBlue (each blaming the other), I paid an additional $739 on top of Travel Rewards (which initially covered the entire trip.) I went to JetBlue Help desk in person, they said file a complaint. I’m on a hr hold with JetBlue Chat because there is no link to file a complaint.
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