Our sentiment meter has identified a 300% increase in complaints about JackpotCity over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering JackpotCity's offerings.
Sentiment data last updated on May 1, 2024
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We have received 74 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.
Curious about JackpotCity's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Colemanbuskermolen88 on 13 September 2023 about JackpotCity.
I deposited money from my bank account to my partners jackpot city (JPC) account so I could play. When I tried to deposit an error occurred and on the screen it said that there were technical difficulties and to try... Read more
Complaint from atukalak033 on 13 September 2023 about JackpotCity.
I won 50k back in January and I’ve never received my winnings because they kept asking for my so many statements. They closed my account I don’t know why and now they’re saying I can’t withdrawal my wontons after all... Read more
Complaint from Crocker96 on 13 September 2023 about JackpotCity.
I was playing this new game tiki tiki boom and I was doing good and when I was in a bonus I noticed that when I hit a good amount of money I’d look to see if it added to... Read more
Complaint from Scarry11 on 10 September 2023 about JackpotCity.
I played on this site for years. In the last year they started giving me only 1 half my withdrawls saying they were keeping the other half due to disputed transactions. They only tell me this after the... Read more
Complaint from Kaybler on 27 August 2023 about JackpotCity.
They took my money months ago PRIOR to advising of new policies surrounding Ontario gamers. Once they had my money, they demanded ID and a utility bill to my identity. I have repeatedly sent it, several times over the past few... Read more
Complaint from Bridgetkelly1 on 25 August 2023 about JackpotCity.
I have won over $92,000 NZD on jackpot city, while playing I suddenly have been disconnected and couldn't log back in. After contacting support all I get is this email that they are closing my account and ‘due to management... Read more
Complaint from Pauline_paparoa26 on 13 August 2023 about JackpotCity.
They took out 76 dollars all I want is my money back🤦 Read more
Complaint from Hellkellz on 11 August 2023 about JackpotCity.
I’ve withdrawn 1500 with no problem and I didn’t need to have proof of anything and I’m using the same email address as then and now I’m having the hardest time even after withdrawing Plenty times before Read more
Complaint from Winnerwinner35 on 10 August 2023 about JackpotCity.
I have not used or logged in to my jackpot city account for 8 days and I see that there has been active game playing. Money has been taking from my account an used. Can you help me figure out... Read more
Complaint from Wildeasrose on 07 August 2023 about JackpotCity.
I had 1000.64 approximately that I had won on the website , with my own money, not using bonus money. I set it to withdrawal. It sits on the site as pending for 24 hours so you can... Read more
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