JackpotCity complaint: JackpotCity closed my account and refuse payout of $92670.71
Filed 25 Aug 2023 by Bridget
I have won over $92,000 NZD on jackpot city, while playing I suddenly have been disconnected and couldn’t log back in. After contacting support all I get is this email that they are closing my account and ‘due to management discretion’.
Below is the email I received.
Been over 2 years
Username: username removed
Greetings and thank you for choosing JackpotCity Casino.
Please note that your account has been closed by managements discretion.
Please also note that deposits made were voided and winnings were
removed from the account.
If you have any queries, please contact us on our 24/7 Live Help Facility where one of our friendly staff will be more than happy to assist.
Warm Regards
Kyle
Customer Service Host
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