JackpotCity Complaint Sentiment: Neutral

Our sentiment meter has detected that JackpotCity complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with JackpotCity, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 18, 2024

JackpotCity complaint process

Do you have a dispute or had a bad customer experience with JackpotCity? Submit your JackpotCity complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JackpotCity.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional JackpotCity complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about JackpotCity?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

JackpotCity complaints chart

We have received 75 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.

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JackpotCity complaint statistics

Curious about JackpotCity's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

254
Total complaints
252
Open Complaints
0
Complaints pending
2
Complaints resolved
1.1
/10 254 ratings

JackpotCity reviews: (254)

Authentic experiences shared by our community for your benefit.

Winnings

Complaint from WHG_HITTER on 19 October 2023 about JackpotCity.

I withdraw my winnings of $800, that was fine now they are nor giving my winnings draw to me using my partner gpay account as my card wasn't working on the jackpotcity site ive sent them proff my documents... Read more

Comments: 0
Rating:

Delayed receipt of withdrawal

Complaint from Nanny78 on 17 October 2023 about JackpotCity.

I tried to withdraw my winnings almost a month ago. Was told I had to keep semdomg in different documentation which I did. Was told I was verified thought I would receive my winnings but no Was asked to change... Read more

Comments: 0
Rating:

transaction on visa

Complaint from Thierry1656 on 12 October 2023 about JackpotCity.

My name is Thierry hernor Player name thierry1656 Thierryhernot@hotmail.com Last transaction 100$ cad Madam, sir, a fraudulent transaction was carried out on my ABA bank visa, I made two transactions with your company, each transaction was debited twice, could you do an investigation... Read more

Comments: 0
Rating:

Incorrectly taken money

Complaint from Shadoejatk on 02 October 2023 about JackpotCity.

I used jackpot city online to deposit money and they took the money straight away. They have taken money again. I haven't played in a week Read more

Comments: 0
Rating:

Scammers

Complaint from Breeezy on 29 September 2023 about JackpotCity.

I have not been paid the funds I won and withdrew.... they keep saying they paid it and they haven't.... scam website ... it says they paid 1600 and I haven't received a penny Read more

Comments: 0
Rating:

Unauthorized withdrawl

Complaint from Mason42 on 14 September 2023 about JackpotCity.

On the 13/9/23 bayton that was used from this site took unauthorized money from my debit card to the sum of $61.00.. Oringinaly i attempted to top my account up but it said there was a tech issue it was declined... Read more

Comments: 0
Rating:

Money back please

Complaint from Colemanbuskermolen88 on 13 September 2023 about JackpotCity.

I deposited money from my bank account to my partners jackpot city (JPC) account so I could play. When I tried to deposit an error occurred and on the screen it said that there were technical difficulties and to try... Read more

Comments: 0
Rating:

Withdrawal

Complaint from atukalak033 on 13 September 2023 about JackpotCity.

I won 50k back in January and I’ve never received my winnings because they kept asking for my so many statements. They closed my account I don’t know why and now they’re saying I can’t withdrawal my wontons after all... Read more

Comments: 0
Rating:

A new game

Complaint from Crocker96 on 13 September 2023 about JackpotCity.

I was playing this new game tiki tiki boom and I was doing good and when I was in a bonus I noticed that when I hit a good amount of money I’d look to see if it added to... Read more

Comments: 0
Rating:

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